Delivery Service Dispatcher

Aston Carter•Stuart, FL

1d•$17 - $17•Onsite

About The Position

Aston Carter is hiring a Delivery Service Dispatcher for a contract-to-hire, fully onsite position based in Stuart, Florida. The role supports customer service, delivery, and field service operations by handling inquiries and requests, coordinating service appointments, managing tickets and orders, and communicating with technicians and internal departments. The position offers paid training, a collaborative work environment, potential long-term employment, and career advancement opportunities. Successful performance may create an opportunity to move to a first-shift schedule.

Requirements

Customer service experience.
Strong communication and problem-solving skills.
Basic computer skills and Microsoft Office skills.
Ability to manage multiple tasks in a fast-paced environment.
Strong attention to detail.

Nice To Haves

Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required.
Relevant backgrounds may include customer service representative, dispatcher, call center representative, service coordinator, administrative assistant, office coordinator, logistics coordinator, scheduling specialist, operations support representative, or retail customer service associate.

Responsibilities

Assist customers by phone with service requests, refills, deliveries, and account questions.
Schedule and coordinate service appointments.
Create and manage service tickets.
Support delivery and field service operations.
Resolve billing concerns and service-related inquiries.
Perform order entry and maintain accurate customer records.
Communicate with technicians and internal departments to ensure timely service.
Track service requests from start to completion.

Benefits

Paid training program.
Supportive leadership team and positive, collaborative work environment.
Opportunity for long-term employment and career advancement.
Potential opportunity to move into first-shift schedules after successful performance.
Medical, dental, and vision benefits, subject to eligibility.
401(k) retirement plan, subject to eligibility.
PTO, vacation, or sick leave, subject to eligibility.
Critical illness, accident, and hospital coverage, subject to eligibility.
Voluntary life and AD&D insurance for employees and dependents, subject to eligibility.
Short- and long-term disability, subject to eligibility.
Health Spending Account (HSA), subject to eligibility.
Transportation benefits, subject to eligibility.
Employee Assistance Program, subject to eligibility.