Delivery Service Dispatcher
About The Position
The Delivery Service Dispatcher focuses on generating cases for billing disputes and servicing CO2 tanks. The role logs calls, creates service tickets, schedules and dispatches service, and assists with billing disputes, gas refills, and equipment safety issues. It requires accuracy, attention to detail, and strong communication skills. Training consists of three weeks of classroom instruction followed by one week of hands-on training with a supervisor. The position is based onsite in an air-conditioned office in Stuart, Florida, with a collaborative and supportive team environment. Training takes place Tuesday through Friday, 7 a.m. to 6 p.m. Schedule options include 7 a.m. to 6 p.m. with days off Sunday, Monday, and Tuesday; 8:30 a.m. to 5:30 p.m. with days off Sunday and Wednesday; or noon to 9 p.m. with days off Saturday and Sunday. The posting describes opportunities for advancement and a potential move to the first shift after full-time hire. This is a contract-to-hire position.
Requirements
- Strong customer service skills.
- Experience in dispatch and logistics coordination.
- Proficiency in Microsoft Office.
- Basic computer navigation skills.
- Manual order entry capabilities.
- Excellent communication and interpersonal skills.
- Ability to work weekends and flexible schedules.
- Basic computer literacy and ability to learn new systems quickly.
- Strong organizational skills and attention to detail.
Responsibilities
- Log calls and create service tickets.
- Schedule and dispatch service efficiently.
- Assist with billing disputes and gas refills.
- Address equipment safety issues.
- Maintain accurate records and documentation.
Benefits
- Medical, dental, and vision coverage, subject to eligibility.
- Critical illness, accident, and hospital coverage, subject to eligibility.
- 401(k) retirement plan, with pre-tax and Roth post-tax contributions available, subject to eligibility.
- Voluntary life and AD&D insurance for the employee and dependents, subject to eligibility.
- Short- and long-term disability coverage, subject to eligibility.
- Health Spending Account (HSA), subject to eligibility.
- Transportation benefits, subject to eligibility.
- Employee Assistance Program, subject to eligibility.
- Time off/leave, including PTO, vacation, or sick leave, subject to eligibility.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
