Delivery Routing Coordinator

Hudson's Furniture • Sanford, FL

3d • Onsite

About The Position

Hudson's Furniture is seeking a dependable, organized, and detail-oriented Delivery Routing Coordinator for its Delivery Operations team at the distribution center in Sanford, Florida. The role supports efficient furniture deliveries by coordinating truck routes and schedules, communicating with internal teams and customers, maintaining records, and helping manage fleet and warehouse coordination. The position works Monday through Friday, 8:30 AM to 5:00 PM, in a combination of office and warehouse environments, including climate-controlled and non-climate-controlled areas. Pay is $16.00 per hour.

Requirements

• Strong organizational skills and attention to detail.
• Strong communication skills and a positive, team-oriented attitude.
• Ability to multitask, prioritize responsibilities, and work in a fast-paced environment.
• Strong computer skills, including Microsoft Excel and Google Sheets.
• Customer service experience and willingness to help others.
• Ability to solve problems and adapt when schedules change.
• High school diploma or equivalent required.

Nice To Haves

• Experience with routing software, GPS systems, or DispatchTrack.
• Familiarity with fleet maintenance or DOT requirements.

Responsibilities

• Plan and coordinate daily truck routes to ensure efficient and timely furniture deliveries.
• Manage delivery reschedules, add-ons, and special delivery requests.
• Work with routing partner DispatchTrack to support daily operations.
• Monitor delivery volume and truck capacity.
• Coordinate delivery scheduling with warehouse supervisors, delivery teams, and sales associates.
• Assist with scheduling deliveries outside normal service areas.
• Prepare and share delivery reports with management.
• Communicate professionally with sales associates, warehouse teams, delivery crews, and management.
• Respond to delivery questions and requests by phone and email.
• Track customer delivery surveys, follow up on feedback, and communicate concerns to appropriate teams.
• Maintain spreadsheets, reports, and delivery records.
• Help resolve scheduling challenges and keep relevant teams informed of changes.
• Schedule routine truck maintenance, inspections, and repairs.
• Coordinate with repair shops, vendors, and leasing companies to maintain fleet operations.
• Maintain vehicle maintenance records and service logs.
• Review daily driver vehicle reports and help ensure reported issues are addressed.
• Assist with maintaining required DOT documentation and vehicle compliance records.
• Track vehicle downtime and coordinate replacement trucks when needed.
• Work with the Linehaul Lead to coordinate merchandise transfers and delivery schedules.
• Help ensure furniture arrives at appropriate locations in time for scheduled deliveries.
• Communicate delays, schedule changes, and transportation needs to appropriate teams.
• Assist with coordinating truck availability, maintenance schedules, and warehouse operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED