Delivery Operations Manager
About The Position
As a Delivery Operations Manager at Via, you will help deliver TransitTech services by serving as a bridge between commercial and technical teams during public transit launches around the world. You will own the technical configuration and delivery of TransitTech products, collaborating with teams across Via to ensure each partner receives a system tailored to its needs. The role involves working across Via's product ecosystem and supporting commercial teams, engineers, product managers, and others. You will build and execute test plans across platforms including iOS, Android, and web, ensuring real-world scenarios and user expectations are accurately simulated before launch. You will translate partner needs into production-ready products, coordinate with Product, R&D, and Expansion teams, and manage projects end-to-end from scoping and planning through delivery.
Requirements
- 0–2 years of professional work or work-study experience.
- Clear and confident communication skills, including the ability to explain complex technical concepts to different audiences.
- Ability and interest in investigating technical details to understand systems and drive continuous improvements.
- Ability to collaborate across teams and work independently.
- Ability to thrive in a fast-paced environment with shifting priorities while maintaining quality.
- Genuine excitement about technology and a strong focus on the end-user experience.
Nice To Haves
- Background in computer science or a related technical field.
Responsibilities
- Build and execute rigorous test plans across platforms including iOS, Android, and web.
- Ensure real-world scenarios and user expectations are accurately simulated before product launches.
- Translate real-world partner needs into polished, production-ready TransitTech products.
- Collaborate with Product, R&D, and Expansion teams across the globe to keep stakeholders aligned and informed.
- Own projects end-to-end, from scoping and planning through delivery, and keep them on track and on time.
- Serve as a resource across the organization for commercial teams, engineers, product managers, and others.
Benefits
- Free medical plans
- 401(k) matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
