Domino's Delivery Expert(01692) - 321 S. Andover Road, Suite 500

Domino's Franchise•Andover, KS

About The Position

The Delivery Expert checks products against quality standards and delivers them to customers safely, courteously, and on time while working as part of a team. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable laws and ordinances. Responsibilities include preparing the vehicle for deliveries, learning the delivery area, checking orders for quality and accuracy, interacting professionally with customers in person and by phone, delivering pizza and promotional materials, taking and processing telephone orders, handling confidential customer information, processing credit transactions, and making bank deposits when needed. Team members assist across workstations, complete closing and cleaning duties, prepare food and ingredients, take inventory, stock supplies, and operate and clean equipment. The position requires safely operating a motor vehicle and navigating delivery routes and varied terrain, including stairs, multi-story buildings, and private homes. The work involves frequent standing, walking, reaching, and hand use, along with occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting. Work conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role is hourly and non-exempt.

Requirements

Must be at least 18 years of age.
Must have a driver’s license held for two years and valid under the laws of the state(s) where the team member works.
Must have an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and able to perform other workstation duties as needed.
Must be able to read maps and locate addresses within the delivery area and navigate adverse terrain.
Must be able to safely operate a motor vehicle.
Must be able to perform the physical activities described, including lifting and moving cases weighing up to 50 pounds.
Must have the ability to add, subtract, multiply, and divide accurately and quickly and make correct monetary change.
Must have verbal, written, and telephone skills to take and process orders.
Must have motor coordination and the ability to enter orders using a computer keyboard or touchscreen.
Must be able to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Nice To Haves

High school diploma or GED preferred.
Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle for deliveries, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
Deliver pizzas and other products to customers safely, courteously, and on time; deliver flyers and door hangers.
Provide positive and professional customer service in person and by phone, including safely interacting with customers at their homes.
Receive and process telephone orders, handle sensitive customer information responsibly, execute credit transactions, and make bank deposits as necessary.
Work as part of a team, arrive on time, support other workstations, and complete closing duties, including cleaning.
Operate equipment and perform other restaurant workstation duties, including making products, preparing ingredients, and taking orders.
Clean equipment and the facility daily.
Stock ingredients and supplies in storage, work areas, and the walk-in cooler; take inventory and complete related paperwork.
Safely operate a motor vehicle and navigate the designated delivery area, including varied terrain and customer locations.
Follow Domino’s uniform, appearance, and operations standards and applicable federal, state, and local laws and ordinances.