Delivery Expert(01692) - 321 S. Andover Road, Suite 500

Domino's Franchise•Andover, KS

About The Position

The Delivery Expert checks products for accuracy and quality and delivers orders to customers safely, courteously, and on time while working as part of a restaurant team. The role also supports other restaurant workstations, follows Domino’s uniform, appearance, and operations standards, and complies with applicable laws and ordinances. Duties include preparing the vehicle, learning the delivery area, processing orders and payments, providing customer service, maintaining equipment and the facility, and completing closing tasks. The position requires safe vehicle operation and the ability to navigate the delivery area and customer locations, including adverse terrain and multi-story buildings. The role involves a range of physical activities, including standing, walking, lifting and carrying supplies and food, pushing or pulling trays, climbing stairs or ladders occasionally, bending, crouching, reaching, and frequent hand use. Work may involve variable weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position is hourly and non-exempt. A high school diploma or GED is listed as the education requirement.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Must have a driver’s license held for two years and valid under the laws of the state where employed, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Must be able to safely operate a motor vehicle.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and perform other restaurant workstation duties as needed.
Ability to read maps and locate addresses in the delivery area.
Ability to add, subtract, multiply, and divide accurately and quickly, make correct monetary change, and use a calculator if needed.
Verbal, written, and telephone skills to take and process orders; ability to use a computer keyboard or touchscreen to enter orders.
Motor coordination and eye-hand coordination to make rapid, accurate movements; ability to use hands continuously and perform forceful tasks such as shaping dough and assembling pizza boxes.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and move cases weighing up to 50 pounds and perform the physical tasks described in the posting.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle before deliveries and learn the designated delivery area.
Check orders for quality and accuracy and follow proper delivery procedures.
Deliver pizza, sides, and beverages to customers safely, courteously, and on time; deliver flyers and door hangers.
Interact positively and professionally with customers in person and by phone, including at customers’ homes.
Receive and process telephone orders and handle sensitive customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Work as part of a team, arrive on time, support other workstations, and complete closing duties, including cleaning.
Operate equipment and clean equipment and the facility daily.
Perform other workstation duties as assigned, including making products, preparing ingredients and products, and taking orders.
Navigate to addresses within the delivery area, including adverse terrain, multi-story buildings, private homes, and other delivery sites.
Stock ingredients and supplies in storage areas, work areas, and the walk-in cooler; take inventory and complete related paperwork.
Safely operate a motor vehicle and make multiple deliveries during a shift as needed.