Delivery Expert Domino's (6321)- Augusta KS

Domino's Franchise•Augusta, KS
•Onsite

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers them to customers safely, courteously, and promptly while working as part of a team. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable federal, state, and local laws and ordinances. Duties include preparing the vehicle for deliveries, learning the delivery area, checking orders, following delivery procedures, interacting positively and professionally with customers in person or by phone, and delivering flyers and door hangers. The role also includes taking and processing telephone orders, handling confidential customer information responsibly, processing credit transactions, making bank deposits as needed, stocking ingredients, taking inventory, completing paperwork, cleaning equipment and the facility, and helping prepare products and ingredients. Team members are expected to support coworkers, arrive on time, perform closing duties, and contribute to a positive team atmosphere. This is a non-exempt, hourly position with split pay rates for in-store and on-the-road work. The position requires safely operating a motor vehicle and making deliveries within a designated area. Work includes standing, walking, carrying, lifting, reaching, bending, and occasional climbing, as well as exposure to varying weather, changing temperatures, food odors, cornmeal dust, hot surfaces, and sharp or moving equipment. Team members must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies, and be cross-trained for other restaurant duties.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must have a driver’s license valid under the laws of the state where employed, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
  • Ability to safely operate a motor vehicle.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change; a calculator may be used.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to work scheduled or unscheduled shifts, including nights, weekends, and as emergencies arise.
  • Must be cross-trained and perform other restaurant workstation duties as needed.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including lifting and carrying supplies weighing up to 50 pounds and delivering products while walking and climbing.

Nice To Haves

  • Bilingual skills in certain markets.

Responsibilities

  • Prepare the vehicle before deliveries and learn the designated delivery area.
  • Check orders for quality and accuracy and follow proper delivery procedures.
  • Deliver pizza and other products to customer homes safely, courteously, and promptly.
  • Provide positive, professional customer service in person and by phone; safely interact with customers at their homes.
  • Deliver flyers and door hangers.
  • Receive and process telephone orders.
  • Handle sensitive and confidential customer information responsibly.
  • Execute credit transactions and make bank deposits as necessary.
  • Work as part of a team, be on time for shifts, support other workstations, and complete closing duties, including cleaning.
  • Operate equipment and clean equipment and the facility daily.
  • Perform other workstation duties, including making quality products, preparing ingredients and products, and taking orders.
  • Stock ingredients in storage areas and the walk-in cooler; take inventory and complete related paperwork.
  • Safely operate a motor vehicle and navigate the delivery area, including adverse terrain and multi-story buildings.
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