Domino's Delivery Expert (9637) Newton KS

Domino's Franchise•Newton, KS

About The Position

The Delivery Expert checks products for accuracy and quality, then delivers them to customers safely, courteously, and on time. The role also supports restaurant operations by completing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable laws and ordinances. Team members provide professional customer service in person and by phone, work cooperatively with the team, and complete shift and closing duties, including cleaning. The position involves preparing a vehicle for deliveries, learning the delivery area, checking orders, delivering food and promotional materials, processing telephone and credit orders, handling customer information responsibly, and making bank deposits as needed. Team members may also prepare products and ingredients, take inventory, stock supplies, clean equipment and the facility, and perform other assigned restaurant duties. Work includes driving and carrying orders to customer locations, navigating varied terrain and buildings, and performing physical restaurant tasks such as lifting, stocking, reaching, bending, and handling equipment. The role may involve varying weather, hot and cold work areas, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. This is a non-exempt, hourly position with split pay rates for in-store and on-the-road work.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Valid driver’s license under the laws of the state where the team member works, acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Ability to safely operate a motor vehicle and deliver within a designated delivery area.
Ability to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Ability to read maps and locate addresses; navigate varied terrain and buildings while carrying products.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, written, and telephone skills to take and process orders; ability to enter orders using a computer keyboard or touchscreen.
Ability to handle customer information responsibly and interact safely with customers at their homes.
Ability to perform the listed physical duties, including lifting and moving supplies weighing up to 50 pounds, carrying products, standing, walking, reaching, bending, and using hands and arms repetitively.
Ability to operate equipment and work alone or with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle for deliveries, learn the delivery area, and check orders for quality and accuracy.
Deliver pizzas, sides, beverages, flyers, and door hangers safely and promptly to customers.
Provide positive, professional customer service in person and by phone, including safe interactions at customers’ homes.
Receive and process telephone orders; handle customer information responsibly and execute credit transactions and bank deposits as necessary.
Support other restaurant workstations, including making products, preparing ingredients, preparing products, and taking orders.
Follow delivery procedures and use maps and navigation skills to locate addresses within the delivery area.
Work cooperatively with the team, arrive on time, support other workstations, and complete shift closing duties, including cleaning.
Operate and clean equipment and the facility; stock ingredients and supplies, take inventory, and complete related paperwork.
Safely operate a motor vehicle and navigate adverse terrain, stairs, and other delivery sites while carrying products.
Follow company uniform, appearance, and operations standards, as well as applicable federal, state, and local laws and ordinances.