Delivery Expert(6346)- Derby KS

Domino's Franchise•Derby, KS

About The Position

The Delivery Expert checks products for accuracy and quality and delivers them to customers safely, courteously, and on time. The role is part of the restaurant team and also supports other workstations as needed. The team member follows Domino’s uniform, appearance, and operating standards, as well as applicable federal, state, and local laws and ordinances. Duties include preparing the vehicle for deliveries, learning the delivery area, checking orders, following delivery procedures, interacting professionally with customers in person and by phone, delivering promotional materials, processing phone orders, handling customer information responsibly, completing credit transactions and bank deposits as necessary, and helping with cleaning and closing duties. Team members may also make products, prepare ingredients, take orders, operate and clean equipment, stock ingredients, take inventory, and complete related paperwork. The position requires safely operating a motor vehicle and navigating the delivery area, including adverse terrain, stairs, multi-story buildings, and private homes. Work involves frequent standing, walking, reaching, and hand use, as well as lifting and carrying supplies and products. Team members may work in varying weather and temperatures and encounter food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role requires working scheduled or unscheduled shifts, including nights, weekends, and emergencies.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must have a driver’s license valid under the laws of the state where employed, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
  • Must be able to safely operate a motor vehicle and navigate the designated delivery area.
  • Must be able to work scheduled or unscheduled shifts, including nights, weekends, and as emergencies arise.
  • Must be cross-trained and able to perform other restaurant workstation duties as needed.
  • Ability to read maps and locate addresses; perform basic arithmetic accurately and make correct monetary change.
  • Verbal, written, and telephone skills sufficient to take and process orders; ability to enter orders using a computer keyboard or touchscreen.
  • Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.
  • Ability to meet the described physical demands, including standing and walking for much of the work, lifting and carrying supplies weighing up to 50 pounds, and navigating stairs or ladders as needed.

Nice To Haves

  • Bilingual ability in certain markets.

Responsibilities

  • Prepare the vehicle for delivery, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
  • Deliver pizza and other products to customers safely, courteously, and on time, including navigating to customer homes and other delivery sites.
  • Provide positive and professional customer service in person and by phone, and deliver flyers and door hangers.
  • Receive and process telephone orders and handle sensitive customer information responsibly.
  • Execute credit transactions and make bank deposits as necessary.
  • Work as part of a team by arriving on time, supporting other workstations, completing closing duties, and helping clean at the end of each shift.
  • Operate and clean equipment and the facility; perform other workstation duties such as making products, preparing ingredients, and taking orders.
  • Stock ingredients and supplies, take inventory, and complete associated paperwork.
  • Safely operate a motor vehicle and travel between the store, vehicle, and customer locations.
  • Follow Domino’s uniform, appearance, and operating standards and applicable laws and ordinances.
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