Delivery Expert(09635) - Arkansas City KS

Domino's Franchise•Arkansas City, KS

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers orders to customers safely, courteously, and on time while working as part of a team. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable federal, state, and local laws and ordinances. This is a non-exempt, hourly position with no split-pay wage based on in-store and on-the-road rates. The position involves preparing a vehicle for delivery, learning the delivery area, checking orders, providing professional customer service in person and by phone, and delivering pizza to customers’ homes. Team members may also receive and process telephone orders, handle confidential customer information, execute credit transactions, make bank deposits as needed, distribute flyers and door hangers, stock ingredients, take inventory, and complete associated paperwork. They must assist at other workstations, help prepare products and ingredients, clean equipment and the facility, and complete closing duties. The work includes operating a motor vehicle and navigating the delivery area, including adverse terrain and multi-story buildings. It also involves frequent standing, walking, reaching, hand use, and repetitive tasks, as well as lifting and carrying supplies and products. Work conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Scheduled or unscheduled shifts may include nights, weekends, and emergencies.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Must hold a driver’s license valid under the laws of the state where the team member works.
Must have an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Ability to safely operate a motor vehicle.
Ability to read maps and navigate to addresses in the designated delivery area, including adverse terrain and multi-story buildings.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Ability to be cross-trained and perform other workstation duties as needed.
Ability to perform the physical demands described, including lifting supplies weighing up to 50 pounds, carrying products, and frequent standing, walking, reaching, and hand use.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle for deliveries, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
Deliver pizzas, sides, and beverages to customers’ homes safely, courteously, and on time.
Provide positive, professional customer service in person and by phone, and safely interact with customers at their homes.
Deliver flyers and door hangers.
Receive and process telephone orders.
Handle sensitive and confidential customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Work as part of a team, arrive on time for shifts, support other workstations, and complete closing duties, including cleaning.
Operate equipment and perform other assigned workstation duties, including making quality products, preparing ingredients and products, and taking orders.
Clean equipment and the facility daily.
Read maps and locate addresses within the designated delivery area, navigating varied terrain while carrying products.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler; take inventory and complete associated paperwork.
Safely operate a motor vehicle and make multiple deliveries per shift as needed.