Delivery Expert(6315)- Salina KS

Domino's Franchise•Salina, KS

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers products to customers safely, courteously, and on time while working as part of a team. The role also supports the restaurant by performing duties at other workstations, follows Domino’s uniform, appearance, and operating standards, and complies with applicable laws and ordinances. The position includes preparing the delivery vehicle, learning the delivery area, checking orders, following delivery procedures, providing professional customer service in person and by phone, delivering promotional flyers and door hangers, processing telephone orders, and handling customer information responsibly. Team members may also process credit transactions, make bank deposits, prepare food and ingredients, take orders, stock supplies, take inventory, complete paperwork, and clean equipment and the facility. Work involves standing for most tasks and frequently walking, reaching, and using hands. Duties may require lifting and carrying supplies weighing up to 50 pounds, moving trays, climbing stairs or ladders occasionally, and navigating varied terrain and multi-story buildings while carrying products. Delivery work requires safely operating a motor vehicle and traveling between the store, vehicle, and customer locations. The work environment can include changing weather, temperatures from approximately 36 to 90 degrees or higher, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must have a driver’s license valid under the laws of the state(s) where the team member works, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
  • Ability to safely operate a motor vehicle.
  • Ability to read a map and locate addresses within the designated delivery area.
  • Ability to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
  • Must be cross-trained and able to perform other restaurant workstation duties as needed.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, written, and telephone skills needed to take and process orders.
  • Motor coordination and eye-hand coordination to perform precise movements quickly and accurately.
  • Ability to use a computer keyboard or touchscreen.
  • Ability to lift and move deliveries weighing up to 50 pounds and perform the physical tasks described, including walking, carrying, reaching, bending, and occasional climbing.
  • Ability to work independently and with others, perform repetitive tasks, work under stress, meet quality-control standards, and make judgments and decisions.

Nice To Haves

  • Bilingual ability in certain markets.

Responsibilities

  • Prepare the delivery vehicle, learn the delivery area, check orders for quality and accuracy, and follow delivery procedures.
  • Deliver pizzas and other products to customers safely, courteously, and in a timely manner.
  • Provide positive, professional customer service in person and by phone, including safely interacting with customers at their homes.
  • Deliver flyers and door hangers.
  • Receive and process telephone orders and enter orders using a computer keyboard or touchscreen.
  • Handle confidential customer information responsibly, execute credit transactions, and make bank deposits as necessary.
  • Support other restaurant workstations, including making quality products, preparing ingredients and products, and taking orders.
  • Stock ingredients and supplies, take inventory, and complete associated paperwork.
  • Work as part of a team by arriving on time, supporting other workstations, and completing closing duties, including cleaning.
  • Operate and clean equipment and the facility daily, and perform other assigned workstation duties.
  • Safely operate a motor vehicle and navigate delivery routes, including adverse terrain and multi-story buildings.
  • Comply with uniform, appearance, operating, quality-control, and applicable legal standards.
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