Delivery Expert(6347)- Winfield KS

Domino's Franchise•Winfield, KS

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers them to customers safely, courteously, and on time while working as part of a team. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable laws and ordinances. The position includes preparing a vehicle before deliveries, learning the delivery area, checking orders, providing professional customer service in person and by phone, delivering pizzas and promotional materials, processing orders and payments, and assisting with food preparation, stocking, cleaning, and closing duties. Delivery Experts must safely operate a vehicle, carry products to customer locations, and work scheduled or unscheduled shifts that may include nights, weekends, and emergencies. This is a non-exempt, hourly position with split pay rates for in-store and on-the-road work. The role involves frequent standing and walking, driving, lifting and carrying, reaching, and repetitive hand tasks. Work may involve adverse weather, changing temperatures, cramped areas, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Must have a driver’s license valid under the laws of the state(s) where the team member works.
Must have an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Ability to safely operate a motor vehicle.
Ability to read maps and locate addresses within the designated delivery area.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change; a calculator may be used.
Verbal, written, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touchscreen.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to safely interact with customers at their homes and responsibly handle confidential customer information.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the listed physical demands, including lifting and moving cases weighing up to 50 pounds.
Must be able to work scheduled or unscheduled shifts that may include nights, weekends, and emergencies.
Must be cross-trained and perform other workstation duties as needed.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the delivery vehicle, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
Provide positive and professional customer service in person and by phone.
Deliver pizzas and other products to individual customer homes; deliver flyers and door hangers.
Safely interact with customers at their homes.
Receive and process telephone orders.
Handle sensitive and confidential customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Work as part of a team, arrive on time, support other workstations, and complete closing duties, including cleaning.
Operate restaurant equipment and clean equipment and the facility daily.
Perform other workstation duties, including making quality products, preparing ingredients and products, and taking orders.
Navigate to addresses within the designated delivery area, including adverse terrain and multi-story buildings, while carrying products.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler; take inventory and complete associated paperwork.
Safely operate a motor vehicle and deliver within the designated area.
Work scheduled or unscheduled shifts, including nights, weekends, and as emergencies arise.
Cross-train and perform other restaurant workstation duties as needed.