Delivery Expert(01692) - 321 S. Andover Road, Suite 500

Domino's Franchise•Andover, KS

12h

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers them to customers safely, courteously, and promptly as part of a team. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable laws and ordinances. The position is hourly and non-exempt. Delivery Experts prepare the vehicle, learn the delivery area, verify orders, and provide professional customer service in person and by phone. They deliver pizzas to customers’ homes, distribute flyers and door hangers, handle customer information responsibly, take and process orders, complete credit transactions, and make bank deposits when needed. They also assist with food preparation, stocking, inventory, cleaning, and other restaurant tasks. The role involves safely driving and making multiple deliveries during a shift, navigating to addresses and through varied terrain, and carrying products between the store, vehicle, and customer locations. Work includes standing and walking for much of the shift, frequent hand use and reaching, and occasional lifting, carrying, pushing, climbing, bending, crouching, and squatting. Conditions may include adverse weather, varying in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving equipment. Shifts may include nights, weekends, and emergencies.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Must have held a valid driver’s license for at least two years, valid under the laws of the state(s) where the team member works.
Must have an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Ability to safely operate a motor vehicle and navigate to addresses within the designated delivery area.
Ability to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and able to perform other restaurant workstation duties as needed.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, written, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to handle physical demands including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and frequent hand use.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, and make judgments and decisions.

Nice To Haves

Bilingual ability in certain markets.

Responsibilities

Prepare the delivery vehicle, learn the delivery area, check orders for quality and accuracy, and follow proper delivery procedures.
Deliver pizzas, sides, and beverages to customer homes safely, courteously, and on time.
Provide positive and professional customer service in person and by phone, and safely interact with customers at their homes.
Deliver flyers and door hangers.
Receive and process telephone orders and handle sensitive customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Work as part of a team by arriving on time, supporting other workstations, and completing closing duties, including cleaning.
Operate restaurant equipment and clean equipment and the facility daily.
Perform other workstation duties, including making quality products, preparing ingredients and products, and taking orders.
Stock ingredients and supplies in storage areas, work areas, and the walk-in cooler; take inventory and complete related paperwork.
Safely operate a motor vehicle and navigate delivery routes, including varied terrain and multi-story buildings.
Comply with uniform, appearance, operational, and applicable legal standards.