Domino's Delivery Expert(01692) - 321 S. Andover Road, Suite 500

Domino's Franchise•Andover, KS

About The Position

The Delivery Expert checks products for accuracy and quality and delivers them to customers safely, courteously, and on time. The role also supports restaurant operations by performing other workstation duties, following Domino’s uniform, appearance, and operating standards, and complying with applicable federal, state, and local laws and ordinances. This is a non-exempt, hourly position. Responsibilities include preparing the vehicle before deliveries, learning the delivery area, checking orders, providing positive and professional customer service in person and by phone, delivering flyers and door hangers, processing telephone orders, handling confidential customer information responsibly, processing credit transactions, and making bank deposits as needed. Team members also assist at other workstations, prepare products and ingredients, take orders, stock and inventory supplies, complete paperwork, clean equipment and the facility, and perform closing duties. The position requires safely operating a motor vehicle and navigating the delivery area, including adverse terrain, multi-story buildings, private homes, and other delivery sites. The work involves frequent standing, walking, reaching, and hand use, as well as lifting and carrying supplies weighing up to 50 pounds. Team members may work in varying weather and temperatures, including hot, cold, and cramped areas, and may encounter food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Scheduled or unscheduled shifts may include nights, weekends, and emergencies.

Requirements

Must be at least 18 years old.
Must have a driver’s license held for two years that is valid under the laws of the state(s) where the team member works.
Must have an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
Must be cross-trained and perform other workstation duties within the restaurant as needed.
Must be able to read a map and locate addresses within the designated delivery area.
Must be able to safely operate a motor vehicle and safely interact with customers at their homes.
Must be able to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
Must have verbal, written, and telephone skills to take and process orders.
Must be able to enter orders using a computer keyboard or touchscreen.
Must be able to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, and make judgments and decisions.
Must be able to meet the physical demands of the role, including lifting and moving cases weighing up to 50 pounds.
Must be able to work in varying and sometimes adverse weather conditions and in work areas with changing temperatures, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Nice To Haves

High school diploma or GED preferred.
Bilingual ability in certain markets.

Responsibilities

Prepare the vehicle before deliveries, learn the delivery area, and check orders for quality and accuracy.
Deliver products, including pizzas, sides, and beverages, safely and on time; deliver flyers and door hangers.
Provide positive, professional customer service in person and by phone, including safe interactions with customers at their homes.
Receive and process telephone orders and handle sensitive customer information responsibly.
Execute credit transactions and make bank deposits as necessary.
Support other restaurant workstations, including preparing ingredients and products and taking orders.
Work cooperatively with the team, arrive on time for shifts, assist other workstations, and complete closing duties, including cleaning.
Operate equipment and clean the equipment and facility daily.
Stock ingredients and supplies, take inventory, and complete associated paperwork.
Safely operate a motor vehicle and navigate the designated delivery area.
Perform other assigned workstation duties as needed.