Deli Manager-Baltimore

Albertsons Companies • Baltimore, MD

6d

About The Position

The Deli Manager oversees daily deli department operations, driving sales and maintaining high standards for customer service, food quality, food safety, merchandising, and operational readiness. The role is hands-on and fast-paced, with responsibility for food preparation, department presentation, inventory, labor planning, and associate development.

The manager creates a customer-first environment, handles customer questions and requests, and ensures deli items are prepared and displayed according to company recipes and standards. They manage ordering, inventory, shrink, production logs, waste reporting, and staff schedules while hiring, training, coaching, and developing associates. The position requires compliance with sanitation, temperature-control, regulatory, company-policy, and conduct requirements. It includes flexible availability for early mornings, evenings, weekends, and holidays, and the ability to work in hot and cold environments and lift up to 50 pounds.

Requirements

• Strong customer-service mindset and passion for food quality.
• Effective leadership, coaching, and communication skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to lead in a fast-paced, high-volume environment.
• Competency in deli production, food handling, and merchandising execution.
• Competency in labor planning, scheduling, and performance management.
• Competency in inventory management, ordering, and shrink control.
• Competency in food safety, sanitation, and compliance oversight.
• Knowledge of food safety standards, sanitation practices, and equipment operation.
• Knowledge of deli preparation techniques and merchandising standards.
• Knowledge of store systems, ordering platforms, and basic computer applications.
• Ability to train, coach, and develop associates.
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments.
• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
• Flexible availability, including early mornings, evenings, weekends, and holidays.
• Reliable attendance and compliance with company policies, food safety standards, and the Code of Business Conduct.

Responsibilities

• Oversee daily Deli Department operations, customer service, food quality, and department readiness.
• Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
• Execute merchandising plans, planograms, promotional sets, and seasonal programs.
• Oversee preparation, slicing, cooking, packaging, and merchandising of deli items according to company recipes and standards.
• Maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays.
• Manage ordering, inventory, shrink, production logs, and waste reporting.
• Build and manage schedules aligned with sales volume and labor targets.
• Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
• Ensure compliance with food safety, sanitation, temperature controls, and regulatory requirements.
• Review sales, labor, and shrink data to support planning and prioritization.
• Safely operate deli equipment and cleaning tools.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.
• Benefits may include vision, disability and life insurance, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.
• Associates in this position may be eligible for a quarterly bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed