Branch Manager - Greater Baltimore Market - Baltimore, Maryland

JPMorganChase • Baltimore, MD

2d

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will represent Chase’s brand and culture by delivering attentive, welcoming service and the latest banking solutions and financial technology. You will also collaborate with experts to support clients with specialized financial needs.

The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Employment and continued employment are contingent on meeting the stated screening, registration, renewal, and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and register or update registration in NMLS under the SAFE Act.
• Continued employment is contingent upon required SAFE Act compliance, including registration after the start date and timely annual renewal and updates.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
• Influence, educate, and connect the team, partners, and clients with technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED