Deli Manager-Baltimore

Albertsons • Baltimore, MD

5d

About The Position

The Deli Department Manager oversees daily deli operations, drives sales, and maintains high standards for food safety, merchandising, and customer service. This is a fast-paced, hands-on leadership role focused on food quality, operational performance, and customer satisfaction.

The manager leads and develops deli associates, supports department readiness, and ensures deli products are prepared and presented according to company recipes and standards. The role includes managing labor, inventory, ordering, shrink, production, and food safety compliance.

Requirements

• Strong customer-service mindset and passion for food quality.
• Effective leadership, coaching, and communication skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to lead in a fast-paced, high-volume environment.
• Competence in deli production, food handling, and merchandising execution.
• Competence in labor planning, scheduling, and performance management.
• Competence in inventory management, ordering, and shrink control.
• Knowledge of food safety standards, sanitation practices, and equipment operation.
• Knowledge of deli preparation techniques and merchandising standards.
• Knowledge of store systems, ordering platforms, and basic computer applications.
• Ability to review sales, labor, and shrink data to support planning and prioritization.
• Ability to train, coach, and develop associates.
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments.
• Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
• Flexible availability, including early mornings, evenings, weekends, and holidays.
• Reliable attendance and compliance with company policies, food safety standards, and the Code of Business Conduct.

Responsibilities

• Oversee daily Deli Department operations, focusing on customer service, food quality, and department readiness.
• Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
• Execute merchandising plans, planograms, promotional sets, and seasonal programs.
• Oversee preparation, slicing, cooking, packaging, and merchandising of deli items according to company recipes and standards.
• Maintain full, fresh, visually appealing service case, grab-and-go, and hot case displays.
• Manage ordering, inventory, shrink, production logs, and waste reporting.
• Build and manage schedules aligned with sales volume and labor targets.
• Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
• Ensure compliance with food safety, sanitation, temperature controls, and regulatory requirements.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
• Time off, including vacation, holidays, and sick pay
• Training, career growth, and development
• Inclusive work environment with talented colleagues who reflect the communities served

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed