Deli Manager in Training Columbia

The Spinx Company•Lexington, SC

About The Position

Spinx is hiring a Deli Manager in Training to learn all aspects of convenience store and food and beverage operations. Under the direction of a supervising General Manager Trainer, the trainee learns day-to-day store operations, food operations, maintaining a safe environment, and recruiting, hiring, scheduling, training, and supervising employees. The role also involves learning to promote profitability, maintain brand standards, execute marketing programs, control expenses and inventory, reduce shortages, and enforce company programs, policies, and procedures. The position directs Store Associates and Secondary Management personnel and is accountable for customer service, facility condition, food quality, maintenance, equipment, safety, inventory, and cash. Performance is measured against the stated responsibilities and related metrics. The role requires 50 hours per week and availability for varied shifts, including nights, weekends, and holidays.

Requirements

A four-year college or university degree, at least two years of related retail management experience and/or training, or an equivalent combination of education and experience.
Ability to effectively present information to customers, associates, and management.
Ability to read, analyze, and interpret financial reports and legal documents and respond to common inquiries or complaints.
Ability to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret instructions in written, oral, diagram, or schedule form.
Valid in-state driver’s license, required auto insurance, and an acceptable motor vehicle report.
Achieve and maintain National Registry Examination (NRE) certification within three examination attempts.
Ability to work 50 hours per week and a variety of shifts, including nights, weekends, and holidays.
Ability to perform the stated physical demands, including regularly lifting or moving up to 10 pounds and occasionally lifting or moving up to 50 pounds.

Responsibilities

Complete NRE Training and become certified.
Direct and coordinate staff in providing customer service; respond to customer requests, complaints, and inquiries to support quality service.
Learn to maximize sales and profits, control store expenses, monitor and correct shrinkage under the Inventory Management Plan, and operate within established budgets.
Assist with coaching Associates and Secondary Management personnel to ensure compliance with merchandising, pricing, food service, and administrative requirements.
Lead by positive example and demonstrate knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking.
Maintain accountability for the facility’s physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents.
Follow the Store Operations Communication Guideline.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; resolve problems; and document as appropriate.