Deli Manager in Training Greenville

The Spinx Company•Greenville, SC

About The Position

Spinx is seeking a Management Trainee to learn all aspects of convenience store and food and beverage operations under the direction of a General Manager Trainer. Training includes day-to-day store operations, food operations, maintaining a safe environment, and procedures for recruiting, hiring, scheduling, training, and supervising employees. The trainee also learns to promote profitability, maintain brand standards, execute marketing programs, control expenses and inventory, reduce shortages, and enforce company programs, policies, and procedures. The role directs Store Associates and Secondary Management personnel and supports customer service, store profitability, coaching, merchandising, pricing, food service, and administrative requirements. The trainee is accountable for the facility’s physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents. The position requires 50 hours per week and availability for a variety of shifts, including nights, weekends, and holidays. Performance is measured against the role’s responsibilities and associated metrics.

Requirements

A four-year college or university degree, at least two years of related retail management experience and/or training, or an equivalent combination of education and experience.
Ability to present information effectively to customers, associates, and management; read, analyze, and interpret financial reports and legal documents; and respond to common inquiries or complaints.
Must be able to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret instructions provided in written, oral, diagram, or schedule form.
Valid in-state driver’s license, required auto insurance, and an acceptable motor vehicle report.
Achieve and maintain National Registry Examination (NRE) certification within three examination attempts; failure to achieve certification after three attempts results in dissolution of the position.
Ability to meet the physical demands of the role, including standing, walking, using hands, reaching, talking, hearing, and regularly lifting or moving up to 10 pounds, occasionally up to 25 pounds, and occasionally up to 50 pounds.
Availability to work a variety of shifts, including nights, weekends, and holidays.

Responsibilities

Complete NRE training and become certified.
Direct and coordinate staff in providing customer service; respond to customer requests, complaints, and inquiries.
Learn to maximize sales and profits, control expenses, monitor and correct shrinkage, and operate within established budgets.
Assist with coaching Associates and Secondary Management personnel to ensure compliance with merchandising, pricing, food service, and administrative requirements.
Demonstrate knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking.
Be accountable for the facility’s physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents.
Follow the Store Operations Communication Guideline.
Direct Store Associates and Secondary Management personnel.
Carry out supervisory responsibilities, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and documenting as appropriate.
Work 50 hours per week and be available for a variety of shifts, including nights, weekends, and holidays.