Deli Manager in Training Hendersonville

The Spinx Company•Hendersonville, NC

About The Position

Spinx is seeking a Deli Manager in Training to join its leadership team. The Management Trainee learns all aspects of convenience store and food and beverage operations under the direction of a General Manager Trainer. Training covers day-to-day store operations, food operations, maintaining a safe environment, and recruiting, hiring, scheduling, training, and supervising employees. The role also learns how to promote store profitability, maintain brand standards, execute marketing programs, control expenses and inventory, and enforce company programs, policies, and procedures. The trainee directs and coordinates staff in delivering customer service, learns to maximize sales and profits while controlling expenses and shrinkage, and coaches associates and secondary management personnel. The role demonstrates knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking, and is accountable for the facility, food quality, maintenance, equipment, safety, inventory, and cash. The position supervises store associates and secondary management personnel and must complete and maintain National Registry Examination (NRE) certification. The position requires 50 hours of work per week and availability for a variety of shifts, including nights, weekends, and holidays. A four-year college degree or at least two years of related retail management experience and/or training, or an equivalent combination of education and experience, is required. A valid in-state driver’s license, required auto insurance, and an acceptable motor vehicle report are also required.

Requirements

Four-year college or university degree, or a minimum of two years of related retail management experience and/or training, or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Ability to present information effectively to customers, associates, and management; read, analyze, and interpret financial reports and legal documents; and respond to common inquiries or complaints.
Must be able to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems, handle situations with limited standardization, and interpret written, oral, diagrammatic, or schedule-based instructions.
Valid in-state driver’s license, required auto insurance, and acceptable motor vehicle report.
Achieve and maintain National Registry Examination certification within three examination attempts; failure to achieve certification after three attempts results in dissolution of the position.
Able to meet the physical demands of the role, including standing, walking, handling objects or controls, reaching, talking, hearing, and lifting up to 50 pounds occasionally.
Available to work 50 hours per week and a variety of shifts, including nights, weekends, and holidays.

Responsibilities

Complete NRE training and become certified.
Direct and coordinate staff in providing customer service; respond to customer requests, complaints, and inquiries.
Learn to maximize sales and profits, control store expenses, address shrinkage, and operate within established budgets.
Coach associates and secondary management personnel to ensure compliance with merchandising, pricing, food service, and administrative requirements.
Demonstrate knowledge of store functions, including point-of-sale equipment, reporting, food preparation, cleaning, and stocking.
Maintain accountability for the facility, physical image, food quality, maintenance, equipment, safe environment, inventory, cash, and cash equivalents.
Follow the Store Operations Communication Guideline.
Direct store associates and secondary management personnel; interview, hire, train, plan and assign work, appraise performance, reward and discipline employees, address complaints, resolve problems, and document as appropriate.
Work a variety of shifts, including nights, weekends, and holidays.