Deli General Manager

Pilot Company•Mascoutah, IL

2h•$54,800 - $79,415

About The Position

Pilot Flying J is seeking an experienced Deli General Manager to oversee high-volume retail facilities. The role is responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction. The Deli General Manager builds, coaches, manages, and develops teams through staffing, interviewing, hiring, and training. The role also includes driving sales, managing team members, tracking inventory, providing customer service, and performing profit-and-loss analysis.

Requirements

Exemplify integrity and accountability at the managerial level.
Demonstrate excellent team leadership skills.
Be able to work a flexible schedule of nights, days, weekends, and holidays.
Have 2–3 years of management experience in restaurant, deli, or foodservice.
Have previous management proficiency in high-volume retail with P&L accountability.
Be able to create and maintain a customer-focused culture.

Responsibilities

Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
Ensure customer expectations are met.
Conduct meetings with subordinate employees.
Maintain effective vendor relationships.
Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
Drive sales.
Manage team members.
Track inventory.
Provide customer service.
Perform P&L analysis.