Deli Manager

Sprouts Farmers Market•West Deptford Township, NJ

11d

About The Position

The Deli Manager leads the deli department and its team to provide excellent customer service and high-quality products while supporting the store’s productivity, profitability, and food-safety standards. The role involves managing department merchandising, inventory, ordering, receiving, storage, production, sales, and staffing, and coordinating work through planning, communication, direction, goal setting, and teamwork. The manager coaches and develops team members, conducts performance reviews, participates in recruiting and staffing decisions with the Store Manager, and addresses team member concerns and performance issues in coordination with business and HR partners. The role also serves as a Key Carrier and may act as Manager on Duty as needed. The Deli Manager works closely with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to support the success of the store and department. The position requires maintaining food safety certification and ensuring compliance with health, safety, sanitation, product freshness, weights and measures, refrigeration, and employee-safety standards. It includes operating and maintaining deli equipment, including slicers, wrapping equipment, and cooking equipment. The pay range is $20.15–$32.25 per hour, determined based on applicable experience and qualifications.

Requirements

Must be at least 18 years of age.
Two years of supervisory experience and two years of deli department experience, or an acceptable combination of experience.
Ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
Outgoing, friendly behavior and a positive attitude toward team members and customers.
Strong written and verbal communication skills, with the ability to give and take direction and participate in a team environment.
Strong attention to detail, analytical skills, and problem-solving skills.
Strong organization and planning skills, with the ability to prioritize and handle multiple tasks.
Must have and maintain Food Safety certification.
Ability to ensure compliance with federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.
Ability to lift and carry products weighing up to 70 pounds horizontally or vertically, from 4 to 60 inches, for up to 20 feet without mechanical assistance, for up to four hours.
Ability to stand continuously for up to four hours and for a total of eight hours per shift.
Ability to operate a slicer, wrapping equipment, and cooking equipment.

Responsibilities

Manage and merchandise the deli department for productivity and profit.
Order and manage inventory, product quality, and supplies; manage product orders, receiving, and storage.
Coordinate production, merchandising, and sales through planning, direction, goal setting, communication, and teamwork.
Lead the team in delivering high-quality products, excellent service, and a positive customer experience.
Coach, evaluate, and develop team members through feedback and one-on-one discussions; recommend merit increases and complete bi-annual performance reviews.
Attend and participate in in-store meetings.
Recruit, hire, and make promotion or transfer decisions in collaboration with the Store Manager.
Address team member concerns using independent judgment.
Document and take corrective action when needed, collaborating with business and HR partners on coaching, counseling, progressive discipline, suspension, or termination.
Create and adjust schedules and staffing levels to support productivity and efficiency.
Communicate standards, expectations, policy changes, and product knowledge to team members.
Ensure health, safety, and sanitation guidelines and regulations are followed, and verify that deli team members understand and follow procedures.
Track weekly sales reports and manage department inventory and ordering to meet customer needs and company gross-profit goals.
Work with the Store Manager, Assistant Store Manager, and Assistant Deli Manager to support store and department success.
Serve as a Key Carrier and act as Manager on Duty as needed.
Operate and maintain deli equipment, assisting in keeping it in safe working condition.
Perform other related duties as assigned.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount for the employee and one other household family member on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned wages before payday at no extra cost.