Deli Department Manager

Coborn's, Inc.•Houghton, MI

About The Position

The Deli Department Manager leads the Deli Department and is accountable for its performance. The manager ensures the department operates successfully and achieves maximum sales and gross profits through effective use of personnel and available resources. They train, influence, and coach the department team to provide remarkable guest service. The manager directs and coordinates ordering, receiving, merchandising, pricing, and product freshness. The role also oversees recordkeeping, guest service, employee relations, labor, gross profit, expense control, inventory, shrink, public relations, stocking, workload assignment, performance evaluations, and accountability conversations. The manager ensures product is rotated and out-of-stock merchandise is removed, and that employees understand and follow food safety and company safety practices.

Requirements

  • Must be at least 18 years of age.

Nice To Haves

  • Previous retail or customer service experience preferred.

Responsibilities

  • Lead the Deli Department and ensure successful department operations and performance.
  • Use personnel and available resources effectively to achieve maximum sales and gross profits.
  • Train, influence, and coach department team members to provide remarkable guest service.
  • Direct and coordinate ordering, receiving, merchandising, pricing, and freshness of department products.
  • Oversee accurate recordkeeping, guest service, employee relations, labor, gross profit, expense control, inventory, shrink, and public relations.
  • Direct stocking, product rotation, removal of out-of-stock merchandise, and department workload.
  • Conduct performance evaluations and accountability conversations.
  • Ensure food safety and company safety practices are understood and followed.

Benefits

  • 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned locations.
  • DailyPay access to pay before payday.
  • Paid Time Off (PTO/Vacation).
  • Paid floating holidays and time-and-a-half pay for hours worked on a company-recognized holiday.
  • Sunday premium pay of an extra $1 per hour for hours worked on Sundays, with some exclusions.
  • Paid military leave.
  • Employee recognition programs with monetary rewards, including in-store vouchers, years of service recognition, and employee of the month.
  • Employee health and wellness programs, challenges, and resources.
  • Employee Assistance Program with unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year.
  • Access to a national discount marketplace for travel, electronics, auto and home insurance, entertainment, and more.
  • Career growth and development tools, resources, and opportunities.
  • 401(k) plan with a company match of up to 20% of the first 5% contributed.
  • Employee Stock Ownership Program (ESOP).
  • Education benefits, including tuition discounts and scholarship programs.
  • Voluntary benefits, including vision, accident, and critical illness insurance.
  • For employees hired or promoted into a full-time position: medical and dental insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), tuition reimbursement, adoption reimbursement, paid family caregiver leave, company-sponsored term life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.
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