Deli Assistant Department Manager

Hy-Vee • Oakdale, MN

5d

About The Position

The Assistant Delicatessen Department Manager assists the Delicatessen Department Manager in presenting fresh, innovative, high-quality products at competitive prices and ensuring courteous, friendly, and efficient customer service. The role supports daily department operations, product preparation and freshness, catering, sales planning, pricing, employee training, and customer issue resolution. It also helps maintain sanitation, personal hygiene, dress, and company standards. The position may assume management duties when the Department Manager is absent and assist with inventory, ordering, and other store duties.

Requirements

• Must be at least 18 years old.
• High school education or equivalent experience.
• More than six months and up to one year of similar or related experience.
• Ability to solve practical problems involving varied situations with limited standardization and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
• Ability to instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.
• Ability to perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
• Ability to perform the listed physical activities, including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Required visual abilities include vision at near and far distances, depth perception, color vision, and field of vision, with or without correction.
• Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

• Provide prompt, efficient, friendly customer service and help customers locate, reach, or carry products; communicate customer suggestions and requests.
• Answer telephone calls promptly, assist callers, and take product orders.
• Review daily orders and establish timelines and production schedules.
• Review product freshness and appearance, pull products by stale date, and ensure department standards are met.
• Prepare products and determine their placement in the display case.
• Promote and coordinate catering, including coordination with other departments, delivery, and setup.
• Assign duties to part-time employees as needed.
• Review weekly gross potential and plan for upcoming sales weeks, events, and production.
• Adjust pricing in the store computer system.
• Train new employees and handle and resolve customer issues.
• Follow sanitation procedures and maintain a clean, neat work area and proper personal hygiene and dress.
• Follow company policies and individual store guidelines, and report to work as scheduled and on time.
• Assume management duties when the Department Manager is absent.
• Assist with inventory procedures; order products and supplies as needed.
• Verify received products, post invoices, and maintain records of outdates for credit.
• Determine products to use for sampling.
• Assist in other areas of the store and perform other job-related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED