Deli Assistant Department Manager

Hy-Vee, Inc.•Oakdale, MN

7d•$18 - $23

About The Position

The Assistant Delicatessen Department Manager assists the Department Manager in presenting fresh, innovative, high-quality products at competitive retail prices. The role also supports a positive company image through courteous, friendly, and efficient service to customers and team members. The position supervises delicatessen employees and may assume management duties when the Department Manager is absent. The role involves planning production and events, maintaining product freshness and department standards, supporting catering, training employees, addressing customer concerns, and handling ordering, inventory, and related administrative tasks. It requires following sanitation, hygiene, company, and store guidelines. The work is fast-paced and involves daily exposure to dust, noise, equipment movement hazards, and electrical shock, with occasional exposure to temperature extremes and cleaning chemicals or solvents.

Requirements

Must be at least 18 years old.
High school education or equivalent experience.
More than six months and up to one year of similar or related experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Provide prompt, efficient, friendly customer service and assist customers with product needs, requests, and heavy items.
Answer customer calls and take product orders.
Check daily orders and develop timelines and production schedules.
Review product freshness and appearance, pull products by stale date, and ensure department standards are met.
Prepare products and determine their placement in the display case.
Promote and coordinate catering, including coordination with other departments, delivery, and setup.
Assign duties to part-time crew as needed.
Review daily gross potential and plan for future sales weeks, events, and production.
Adjust prices in the store computer system.
Train new employees and handle customer issues.
Follow proper sanitation procedures and maintain a clean, neat work area and appropriate personal hygiene and dress.
Follow company policies and individual store guidelines, and report to work as scheduled and on time.
Assume management duties when the Department Manager is absent.
Assist with inventory procedures; order products and supplies as needed.
Verify received products, post invoices, and maintain records of outdates for credit.
Determine products to use for sampling.
Assist in other store areas and perform other job-related duties and special projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.