Deli Assistant Department Manager - PM

Festival Foods•Neenah, WI

1d•Onsite

About The Position

Festival Foods is a Wisconsin grocer operating more than 40 full-service supermarkets and focused on giving back to its communities and providing guests with exceptional service and value. The Deli Assistant Department Manager – PM supports the Deli Department Manager in guiding the deli team, meeting departmental goals, and providing guests with a positive shopping experience. The role is based at the Neenah, Wisconsin store and is full-time, with shifts that include nights, weekends, and holidays according to business needs. The assistant manager helps oversee deli operations, team development, guest service, inventory, safety, and food safety compliance. The role includes coaching and training associates, supporting hiring and performance reviews, and helping maintain efficient operations and departmental profitability. Festival Foods will pay for ServeSafe certification if the associate is not already certified.

Requirements

Experience in a supervisory role, with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
Excellent communication skills and the ability to work effectively with associates and guests.
Knowledge of safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, and ovens.
ServeSafe certification; Festival Foods will pay for certification if not already certified.
At least 6 months of experience in a Counter Lead or Night Lead position.
Ability to stand in place for long periods and regularly bend, stoop, and kneel.
Full range of upper-body motion.
Ability to lift up to 50 pounds frequently.
Ability to work a variety of shifts, including nights, weekends, and holidays, based on business needs.

Responsibilities

Assist the Deli Department Manager in achieving labor goals and departmental gross profit objectives, with a focus on shrink control and efficient operations.
Lead, coach, and reinforce Festival culture, guest service, and performance expectations.
Train and develop associates and provide feedback and additional support after their first 30, 60, and 90 days.
Provide outstanding customer service and resolve guest concerns.
Maintain inventory levels, ensure correct pricing, and manage special orders.
Monitor sales-floor and back-stock conditions and address opportunities for improvement.
Collaborate with the Deli Department Manager on performance reviews, coaching sessions, and store sales.
Assist with interviewing and hiring associates.
Uphold safety standards and ensure required food safety logs and procedures are followed.
Attend work regularly and on time in accordance with the schedule, and provide adequate notice to find a replacement for occasional absences.
Perform other duties as assigned.

Benefits

15% associate discount on grocery purchases for the associate and immediate household.
Weekly pay for hourly associates.
Two-week advance scheduling.
Vision insurance for eligible part-time and full-time associates.
Two dental coverage options for eligible part-time and full-time associates.
Three weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
401(k) plan with an annual discretionary company match.
Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.