Deli Assistant Department Manager

Festival Foods • Hudson, WI

5d • Onsite

About The Position

The Deli Assistant Department Manager supports the Deli Department Manager in leading deli operations at Festival Foods. The role focuses on developing associates, delivering excellent guest service, maintaining an organized and clean department, and supporting labor, profit, inventory, and performance goals. The position is based at the Hudson, Wisconsin store and is full-time, with shifts that vary and may include days, nights, weekends, and holidays according to business needs.

Requirements

• High school education or an equivalent combination of education and experience.
• Ability to motivate and lead a diverse team in a fast-paced setting.
• Strong interpersonal and communication skills.
• Thorough understanding of the retail food business, including deli and perishable department operations.
• Familiarity with equipment such as slicers, fryers, and ovens.
• Knowledge of safety requirements and company policies, and ability to apply on-the-job training to identify and address potential hazards.
• ServeSafe Certification is required; Festival Foods will cover the cost if the candidate is not certified.
• Ability to make timely and effective decisions to support smooth operations and guest satisfaction.
• Ability to stand in place for long periods and regularly bend, stoop, and kneel; full range of upper-body motion; frequent lifting of up to 50 pounds.
• Ability to work in varying temperatures, including refrigerators, freezers, kitchens, and the sales floor.
• Availability for shifts that vary, including days, nights, weekends, and holidays, based on business needs.

Nice To Haves

• Experience in fast food, deli, or restaurant environments is preferred.

Responsibilities

• Assist the Deli Department Manager with creating associate schedules and achieving labor goals in coordination with store leadership.
• Help achieve gross profit goals by planning and controlling shrink and reducing waste.
• Reinforce team culture and performance expectations; partner with Human Resources to interview and hire associates and provide training and ongoing support.
• Delegate tasks, guide deli associates, support their professional growth, collaborate on performance reviews, and address policy violations.
• Manage inventory levels, ensure product pricing is accurate, and place vendor orders for special events and holidays.
• Provide excellent guest service, address concerns, resolve issues, and follow the boomerang principle.
• Maintain cleanliness and organization in deli work areas, shelving, and the sales floor.
• Assist with coaching sessions, performance reviews, event notes, training checklists, and store sales.
• Attend regularly and on time according to the work schedule, and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% grocery discount for the associate and immediate household.
• Weekly pay for hourly associates.
• Part-time store associates receive a $1-per-hour premium on Sundays and select holidays; hourly full-time store associates receive time and a half on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for eligible part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED