Department Manager-DELI

MALIBU COUNTRY MARKET LLC • Malibu, CA

8d • $32 - $38 • Onsite

About The Position

The Deli & Food Service Director oversees deli, prepared foods, catering, and food service operations within the grocery store. The role is responsible for exceptional customer service, food quality, sanitation compliance, sales growth, profitability, inventory control, and staff development, including innovation and creating new recipes. The director leads the department team to deliver a safe, fresh, and appealing food experience while meeting company performance goals.

The position is located in Malibu, California, and is full-time. The listed salary range is $32.00–$38.00 per hour. The role is categorized as experienced and has no travel requirement. The job shift is listed as “Any.”

Requirements

• High school diploma or GED required.
• 3–5+ years of progressive grocery, deli, restaurant, or food-service management experience.
• Strong knowledge of food-safety regulations and sanitation standards.
• Proven ability to drive sales and manage departmental budgets.
• Excellent leadership, communication, and organizational skills.
• Proficiency in scheduling, inventory management, and point-of-sale systems.
• Ability to stand, walk, bend, and lift up to 50 pounds frequently.
• Ability to work in refrigerated environments and near hot cooking equipment.
• Flexible schedule including evenings, weekends, and holidays.

Nice To Haves

• Associate or bachelor's degree preferred.

Responsibilities

• Develop work schedules to ensure adequate staffing and labor efficiency.
• Foster a positive, customer-focused team environment.
• Conduct performance reviews and provide ongoing employee development.
• Enforce company policies, safety standards, and food-handling procedures.
• Oversee daily deli, hot foods, bakery (if applicable), catering, and prepared-food operations.
• Innovate and create new recipes.
• Ensure proper food preparation, production, merchandising, and presentation.
• Maintain compliance with local, state, and federal food-safety regulations.
• Monitor sanitation practices and ensure a clean, organized work environment.
• Address customer concerns and resolve service issues promptly.
• Achieve department sales, gross profit, and labor-cost goals.
• Develop and implement promotional programs and seasonal events.
• Analyze sales trends and identify opportunities to increase revenue.
• Manage inventory levels to minimize shrink and maximize profitability.
• Monitor purchasing and product ordering to maintain freshness and availability.
• Deliver exceptional customer service and lead by example.
• Build relationships with customers and community organizations.
• Ensure consistent product quality and freshness.
• Support catering and special-order programs to increase sales.
• Manage inventory control, receiving, ordering, and product rotation.
• Ensure attractive displays and proper merchandising standards.
• Monitor product quality, expiration dates, and waste-control measures.
• Maintain adequate stock levels while controlling costs.

Benefits

• Medical, dental, vision, and 401(k) benefits may be available based on position and after the probationary period is complete.
• 20% discount.
• $55 credit for SR Max shoes.
• Paid weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED