Deli Department Manager

Ridley’s Family Markets•Tremonton, UT

About The Position

The Deli Department Manager assists in planning, organizing, and directing deli department activities while supporting customer service, sales, department operations, and team development. The role involves cost-out and pricing work, production training, merchandising, labor and inventory controls, security, receiving and stocking products, recordkeeping, and coordination with other departments. The manager is expected to model professional conduct, communicate openly, follow company policies, and use sound judgment in the company’s interests.

Requirements

Previous deli experience.
Certification required to operate a forklift and/or pallet jack; city, county, state, or federal certifications may also be required.
Ability to write, speak, hear, and understand spoken communication to respond to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Basic computer skills and excellent computer skills, including MS Excel and Word.
Ability to use or operate a pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, and other department equipment.
Basic math skills, including working with money, weight, measurements, volume, arithmetic, and percentages.
Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork assigned by store management.
Must be at least 18 years old; must be at least 21 to sell tobacco products and/or alcohol.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and help resolve team member or guest concerns.
Ability to lift 50 pounds or more, stand for extended periods, and move and handle merchandise and fixtures throughout the store.

Responsibilities

Provide friendly, courteous customer service and develop strong customer relations.
Promote department and store morale through professional, honest, and open communication.
Maintain productive working relationships with other department managers to improve storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for store team members through coaching and personal evaluations.
Assist in planning, organizing, and directing Deli Department activities.
Cost materials to determine appropriate retail prices.
Support the growth and development of department personnel through company training, evaluation, and counseling procedures.
Teach deli production fundamentals, including mixing, scaling, cooking, frying, and finishing.
Plan merchandising programs to increase sales and assist management with cross-merchandising ideas.
Help control department labor and inventory in accordance with established budgets and guidelines.
Help maintain department security in compliance with company policy and directives.
Monitor competitive activity in the store’s marketing areas and use sound, honest judgment to protect company interests and investments.
Receive, store, price, and merchandise deli products.
Coordinate and communicate with other departments to support smooth product and service flow throughout the store and deli operation.
Maintain appropriate department records.