Deli Department Manager

Coborn's, Inc.•Houghton, MI

About The Position

The Deli Department Manager leads the Deli Department and is accountable for its performance. The manager supports successful department operations and maximum sales and gross profits through effective use of personnel and available resources. They train, influence, and coach the department team to provide remarkable guest service. The role directs and coordinates ordering, receiving, merchandising, pricing, and product freshness. It also oversees recordkeeping, guest service, employee relations, labor, gross profit, expense control, inventory, shrink, public relations, and stocking. The manager directs team members’ workloads, conducts performance evaluations and accountability conversations, maintains product freshness through rotation and removal of out-of-stock merchandise, and ensures food-safety and company-safety practices are understood and followed.

Requirements

  • Must be at least 18 years of age.

Nice To Haves

  • Previous retail or customer service experience preferred.

Responsibilities

  • Lead the Deli Department and be accountable for department performance.
  • Support maximum sales and gross profits through effective use of personnel and available resources.
  • Train, influence, and coach team members to provide remarkable guest service.
  • Direct and coordinate ordering, receiving, merchandising, pricing, and product freshness.
  • Oversee accurate recordkeeping, guest service, employee relations, labor, gross profit, expense control, inventory, shrink, public relations, and stocking.
  • Direct the workload of department team members.
  • Conduct performance evaluations and accountability conversations.
  • Maintain freshness by rotating products and removing out-of-stock merchandise.
  • Ensure food safety and company safety practices are understood and followed.

Benefits

  • 10% employee discount on grocery items, with additional franchise-specific discounts at company-owned locations.
  • DailyPay access to pay before payday.
  • Paid time off (PTO)/vacation.
  • Paid floating holidays and time-and-a-half pay for hours worked on a company-recognized holiday.
  • Sunday premium pay of an extra $1 per hour for hours worked on Sundays, with some exclusions.
  • Paid military leave.
  • Employee recognition programs with monetary rewards, including in-store vouchers and recognition for years of service and employee of the month.
  • Employee health and wellness programs, challenges, and resources.
  • Employee Assistance Program with unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year.
  • Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment, and more.
  • Tools, resources, and opportunities for career growth and development.
  • 401(k) plan options with a company match of up to 20% of the first 5% contributed.
  • Participation in the company-sponsored Employee Stock Ownership Program (ESOP).
  • Education benefits, including tuition discounts and scholarship programs.
  • Voluntary vision, accident, and critical illness insurance.
  • For employees hired or promoted into full-time positions: medical and dental insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), tuition reimbursement, adoption reimbursement, paid family caregiver leave, company-sponsored term life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.
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