Deli Assistant Department Manager

Festival Foods • Onalaska, WI

8d • Onsite

About The Position

The Deli Assistant Department Manager supports the Deli Department Manager in leading deli operations, developing associates, and providing excellent guest service. The role helps make mealtime easier for guests while maintaining a well-run, clean, and welcoming department. The position is full-time in Onalaska, Wisconsin, with a schedule that varies according to business needs and may include days, nights, weekends, and holidays.

Requirements

• High school education or an equivalent combination of education and experience.
• Ability to motivate and lead a diverse team in a fast-paced setting.
• Strong interpersonal and communication skills.
• Thorough understanding of the retail food business, including deli and perishable department operations.
• Knowledge of equipment such as slicers, fryers, and ovens.
• Knowledge of safety requirements and company policies, and ability to apply on-the-job training to identify and address potential hazards.
• ServeSafe certification is required; Festival will cover the cost if the candidate is not certified.
• Ability to make timely and effective decisions.
• Ability to stand in place for long periods and bend, stoop, and kneel regularly.
• Full range of upper-body motion.
• Ability to lift up to 50 pounds frequently.
• Ability to work around varying temperatures, including refrigerators, freezers, kitchens, and the sales floor.
• Regular, timely attendance in accordance with the work schedule.

Nice To Haves

• Experience in fast food, deli, or restaurant environments is preferred.

Responsibilities

• Assist the Deli Department Manager with creating associate schedules and meeting labor goals in coordination with store leadership.
• Help achieve gross profit goals by planning and controlling shrink and reducing waste.
• Reinforce team culture and performance expectations; partner with Human Resources to interview and hire associates and provide training and ongoing support.
• Lead associates by delegating tasks, offering guidance, and supporting their professional growth.
• Collaborate with the Department Manager on performance reviews and address policy violations.
• Manage inventory levels, ensure accurate product pricing, and place vendor orders for special events and holidays.
• Provide exceptional guest service by addressing concerns and resolving issues professionally.
• Maintain cleanliness and organization in deli work areas, shelving, and the sales floor.
• Assist with coaching sessions, performance reviews, event notes, training checklists, and store sales.
• Maintain regular, timely attendance and provide adequate notice to arrange coverage for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Hourly full-time store associates receive time-and-a-half pay on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program offering savings on fitness membership fees.
• Employee Assistance Program and LEAPCare Care Coaches for confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED