Deli Assistant Department Manager - PM

Festival Foods • Neenah, WI

3d • Onsite

About The Position

Festival Foods is seeking a Deli Assistant Department Manager for its Neenah store. The role supports the Deli Department Manager in leading deli operations, developing associates, meeting departmental goals, and providing guests with an exceptional shopping experience. The position works a variety of shifts, including nights, weekends, and holidays, based on business needs.

Requirements

• Experience in a supervisory role, with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
• Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
• Excellent communication skills and the ability to interact effectively with associates and guests.
• Knowledge of safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, and ovens.
• ServeSafe certification; Festival Foods will pay for certification if the associate is not already certified.
• At least 6 months of experience in a Counter Lead or Night Lead position.
• Ability to stand in place for long periods, bend, stoop, and kneel regularly; full range of upper-body motion; and frequent lifting of up to 50 pounds.
• Regular, timely attendance in compliance with the work schedule.

Responsibilities

• Assist the Deli Department Manager in meeting labor goals and departmental gross profit objectives, including shrink control and efficient operations.
• Lead, coach, and reinforce Festival culture, guest service, and performance expectations; train and develop associates.
• Provide outstanding customer service and resolve guest concerns to create a positive guest experience.
• Maintain inventory levels, ensure correct pricing, manage special orders, and address sales-floor and back-stock conditions.
• Collaborate with the Deli Department Manager on performance reviews, coaching sessions, and store sales.
• Assist in interviewing and hiring associates.
• Uphold safety standards and ensure food safety logs and procedures are followed.
• Provide feedback, support, and additional training to associates after their initial 30, 60, and 90 days of employment.
• Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Premium pay for hourly associates on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed