Dealership Sales Manager - Key Ford of Hazelton

Key Auto Group•Hazle Township, PA

About The Position

Key Auto Group is seeking a Dealership Sales Manager for Key Ford of Hazelton. The company emphasizes a team-first, growth-oriented culture, professional training, exceeding customer expectations, and promoting from within. The Sales Manager leads and develops sales staff, supports customers through the vehicle sales process, and helps drive department performance and operations.

Requirements

Process-oriented.
Excellent communication and customer service skills.
Enthusiastic personality and high-energy attitude.
Fluency in Microsoft applications.
Ability to learn and understand DMS and CRM systems.
Organization and follow-up skills.
Experience and desire to work with technology.
High school diploma or equivalent.
Clean driving record and valid driver’s license.

Nice To Haves

College degree preferred.

Responsibilities

Work directly with customers to build enriching relationships, improve customer happiness, and support the sales process.
Establish trust with customers and develop a strong network of clientele and prospects.
Train and support sales staff and assist with closing deals.
Facilitate regular sales training to support continued team growth.
Set a clear vision and goals for targeted sales performance.
Engage and motivate the team to achieve key goals, performance expectations, and standard processes.
Drive business through active involvement in day-to-day operations.
Lead negotiations and ensure customers understand vehicle purchase options and pricing.
Partner with the General Manager to plan and manage vehicle inventory.
Assist in managing controllable expenses for the New and Used Vehicle Departments.
Analyze business metrics, resolve shortfalls, and implement action plans to improve performance.