Dealer - Part Time (Harrah's Atlantic City)

Caesars Entertainment•Atlantic City, NJ

17h

About The Position

The Dealer provides superior customer service while conducting assigned casino games according to established procedures. The role includes exchanging cash for gaming chips, controlling the pace of play, cooperating with other dealers when assigned to the same game, and informing the Casino Games Supervisor about requests or unusual play. Dealers issue the proper amount of gaming chips after credit authorization procedures are completed. The Dealer creates a welcoming, upbeat guest experience by greeting guests warmly, anticipating their needs, providing fast and accurate service, celebrating wins, checking for satisfaction, resolving service issues, promoting Caesars Rewards programs and membership, and thanking guests as they leave. The position requires standing for extended periods and bending mobility.

Requirements

NJ CER license required.
Must be able to stand for extended periods.
Bending mobility required.
Must speak fluently and understand English.
Must possess a certificate of completion from an accredited NJ Dealers School or equivalent.
Must have skills required for the game.
Must have prior dealing experience or experience acquired in Dealers School.

Responsibilities

Conduct assigned games according to procedure.
Exchange cash for gaming chips according to procedure.
Cooperate with other dealers when assigned to the same game, including Craps.
Control the pace of the game.
Inform the Casino Games Supervisor of customer requests or unusual play.
Issue customers the proper amount of gaming chips after completing credit authorization procedures.
Provide warm, friendly greetings and farewells, and thank guests for visiting.
Anticipate guest needs, provide fast and flawless service, check satisfaction, and resolve service breakdowns.
Promote Caesars Rewards programs and card membership.
Maintain an upbeat, positive attitude and create an atmosphere of luck by celebrating guests’ wins.