Dealer Success Manager (Revenue)
About The Position
The Dealer Success Manager (DSM) serves as a strategic consultant and customer-centric partner to auto dealers, using the Capital One Sales Process to help customers achieve their goals. This is a high-powered sales role focused on prospecting and securing new subscribers for the partnering sales division, driving market share and revenue growth across assigned territories. Revenue opportunities include Navigator Platform subscriptions and marketing and campaign solutions. The role requires building rapport with dealer decision-makers, influencing their decisions, and delivering effective product demonstrations. It involves traveling up to 80% within the United States to meet decision-makers face-to-face in growth markets. The successful candidate is a motivated, high-energy sales professional with strong communication and interpersonal skills, integrity, and the ability to thrive in a fast-paced environment. The role requires a strong commitment to identifying customer challenges and helping deliver customer success. The position requires a high school diploma, GED, or equivalent certification, along with at least one year of experience in process management and relationship management. A bachelor's degree and two or more years of experience in each area are preferred. The role offers a full-time annual salary range of $109,900 to $125,400 for the specified sales territory, and is eligible for performance-based incentive compensation. Capital One does not sponsor new applicants for employment authorization for this position.
Requirements
- High school diploma, GED, or equivalent certification.
- At least 1 year of experience in process management.
- At least 1 year of experience in relationship management.
- Highly effective communication and interpersonal skills.
- Integrity and ability to thrive in a fast-paced sales environment.
- Ability to travel up to 80% within the United States.
Nice To Haves
- Bachelor's degree.
- 2 or more years of experience in process management.
- 2 or more years of experience in relationship management.
Responsibilities
- Prospect and sell Navigator Platform products, including bundles and marketing solutions, to support CARR goals.
- Partner with regional leaders to identify high-opportunity customers and maximize time and return on investment.
- Demonstrate strong product knowledge and deliver engaging, polished product demonstrations.
- Identify customer friction points and turn them into growth opportunities.
- Maintain a strong commitment to delivering customer success.
- Build relationships with auto dealer decision-makers, influence their decisions, and drive revenue and market share growth.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
