Dealer Services Specialist II

Cox Communications•Riverside, CA

4d•Onsite

About The Position

Cox Automotive is seeking a Dealer Services Specialist II to support dealer clients and ensure their auction experience is smooth and professional. The role represents the dealer sales lane on sale days, promotes Manheim products and services, and helps dealers prepare vehicles for auction. It also involves negotiating bids, consulting on pricing, advising on reconditioning, and resolving problems while serving as a helpful point of contact for clients. This position is based at a specified Cox location and has no remote-work option. It is a day-shift role with no travel. The position requires a high school diploma or GED and three years of related experience, although a different combination of education and experience may be considered. Candidates must clear a pre-employment drug test and be authorized to work in the United States without current or future sponsorship.

Requirements

High school diploma or GED and three years of experience in a related field; a different combination may be considered, including any level of degree or certification beyond a high school diploma or GED.
Strong communication and interpersonal skills.
Ability to perform at a high level and adapt in a fast-paced team environment.
Ability to sit or stand for prolonged periods, perform repetitive tasks, and lift up to 15 pounds.
Vision ability to see near and far, see color, judge distances, and adapt to changes in focus.
Must clear a pre-employment drug test.
Must currently be authorized to work in the United States for any employer without current or future sponsorship; visa sponsorship and OPT, CPT, or STEM/OPT are not available.

Nice To Haves

One to three years of auction experience or two to four years of dealership experience.
Previous experience in a sales support role.
Bilingual English/Spanish.

Responsibilities

Represent the dealer sales lane on sale days.
Promote Manheim products and services.
Help dealers prepare vehicles for auction.
Negotiate bids, consult on pricing, and provide reconditioning advice.
Resolve problems and serve as a friendly, dependable contact for clients.

Benefits

Competitive pay.
Referral bonuses.
Paid vacation and company holidays beginning on day one.
Healthcare benefits beginning on day one.
401(k) with up to an 8% company match.
Employee discounts.
At least 16 hours of paid time off per month.
Seven paid holidays per calendar year.
Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
Benefits may include medical, dental, and vision insurance, retirement planning, and paid sick leave, parental leave, flexible vacation/wellness days, and/or PTO.