Dealer Services Specialist II
About The Position
Cox Automotive is seeking a Dealer Services Specialist II to support dealer clients at Manheim and help ensure a smooth, professional auction experience. The specialist represents the dealer sales lane on sale days, promotes Manheim products and services, and helps dealers prepare vehicles for auction. The role also involves negotiating bids, consulting on pricing, providing reconditioning advice, and resolving problems while serving as a dependable point of contact for clients. This is an onsite role at a specified Cox location, with no remote option and no travel. The work shift is day shift. The position requires a pre-employment drug test. Cox Automotive does not currently test for marijuana as part of the pre-employment test for this position, but prohibits the possession, use, or influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles. Applicants must be authorized to work in the United States without current or future sponsorship.
Requirements
- High school diploma or GED and 3 years of experience in a related field; an alternative combination may include any level of degree or certification beyond a high school diploma or GED.
- Strong communication and interpersonal skills.
- Ability to perform at a high level and adapt in a fast-paced team environment.
- Ability to sit or stand for prolonged periods, perform repetitive tasks, and lift up to 15 pounds.
- Vision sufficient to see close, far, and in color, judge distances, and adapt to changes in focus.
- Must pass a pre-employment drug test.
- Must be authorized to work in the United States for any employer without current or future sponsorship.
Nice To Haves
- 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
- Previous experience in a sales support role.
- Bilingual English/Spanish.
Responsibilities
- Represent the dealer sales lane on sale days.
- Promote Manheim products and services.
- Help dealers prepare vehicles for auction.
- Negotiate bids, consult on pricing, and offer reconditioning advice.
- Resolve problems and provide a friendly, reliable point of contact for dealer clients.
Benefits
- Competitive pay.
- Referral bonuses.
- Paid vacation and company holidays from day 1.
- Healthcare benefits from day 1.
- 401(k) with up to 8% company match.
- Employee discounts.
- At least 16 hours of paid time off per month.
- Seven paid holidays per calendar year.
- Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
- Health care insurance, including medical, dental, and vision coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
