Dealer Sales & Process Consultant - Chicago

Shift Digital•Chicago, IL

About The Position

Shift Digital is seeking a Dealer Sales & Process Consultant to support automotive OEMs and dealerships in improving sales processes and performance. The consultant works with dealership management, BDC directors, internet managers, marketing managers, and OEM field staff, providing sales consultations and consistent dealership visits supported by the OEM. The work includes guidance on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling. The consultant educates dealers and OEM field networks about sales and process opportunities, analyzes dealership sales practices, and helps dealerships maximize sales performance. The role also supports adoption and effective use of existing dealership technologies. Extensive travel throughout the Midwest is required. This is a full-time position with Shift Digital.

Requirements

Ability to communicate effectively, both orally and in writing.
Ability to conduct discovery, observe processes, and generate recommendations.
Experience selling cars and ability to explain the road to the sale are relevant qualifications.
Familiarity with fundamental CRM principles is a relevant qualification.
Ability to motivate others and mentor their success is a relevant qualification.
Extensive travel in the Midwest is required.

Nice To Haves

Experience as a vendor calling on decision makers for variable-operations SaaS, with approximately 50% of responsibilities focused on farming existing accounts.
Ability to cross-train on vendor-agnostic solutions, including process and business model insights.
Experience constructing and delivering presentations, training personnel, and supporting regional meetings, seminars, or other field events.

Responsibilities

Conduct sales consultations to improve dealership sales processes and performance.
Work with dealership management, BDC directors, internet managers, marketing managers, and OEM field staff.
Educate dealers and OEM field networks about sales and process opportunities through consistent, OEM-supported dealership visits.
Create and deliver presentations that improve the sales-process knowledge of OEM and dealership sales staff.
Prepare daily consultation recaps with defined action items for OEM and dealership executive personnel.
Serve as a sales and process consultant to OEM regional staff and dealers, supporting program and aligned digital goals.
Create and distribute materials covering fundamentals and best practices.
Provide field support for regional meetings, presentations, and seminars.
Train personnel to use reporting tools, applying adult learning methodologies.
Analyze dealership sales practices and consult with senior regional/area personnel and dealership staff about strategy, tactics, roles, and responsibilities.
Encourage consistent adoption and use of retailers’ existing technologies.
Advise on digital marketing and sales processes, including SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling.