Dealer Sales & Process Consultant - Portland

Shift Digital
•$95,000 - $105,000

About The Position

Shift Digital is seeking an Automotive Digital Field Consultant to support automotive OEMs and dealerships in improving sales processes and digital performance. The consultant works with dealership management, BDC directors, internet managers, marketing managers, OEM regional staff, and dealership personnel to identify sales and process opportunities and support dealership performance through consistent visits backed by the OEM. The role involves consulting on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling. The consultant educates dealers and OEM field networks, presents recommendations, trains staff, and supports the adoption and use of existing dealership technologies. The position requires extensive travel in the Pacific Northwest. Shift Digital is a digital marketing program optimization company established in 2008. It provides solutions to help national brands and local dealerships measure, manage, and improve digital marketing and sales initiatives. The position is full-time. The stated estimated salary range of $95,000–$105,000 applies only to residents of New York City, Colorado, Nevada, California, and Washington; compensation may depend on factors including skills, location, experience, licenses, certifications, and business needs.

Requirements

  • Professional and effective oral and written communication skills.
  • Ability to conduct discovery, observe processes, and generate recommendations.
  • Ability to articulate the road to the sale; automotive sales experience is welcomed.
  • Familiarity with fundamental CRM principles; automotive sales experience is welcomed.
  • Ability to motivate others and an interest in mentoring their success.
  • Ability to construct and perform presentations, generate consultation recaps, train personnel, and consult with dealership and OEM personnel.
  • Availability for extensive travel in the Pacific Northwest.

Nice To Haves

  • Experience selling cars and articulating the road to the sale.
  • Experience with fundamental CRM principles.
  • Experience as a vendor calling on decision makers for variable-operations SaaS, with a 50% farming responsibility.
  • Ability to cross-train on agnostic solutions, including process and business model insights.

Responsibilities

  • Work with dealership management, BDC directors, internet managers, and marketing managers to consult on and enhance dealership sales processes.
  • Consult on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling.
  • Educate dealers and the OEM field network about sales and process opportunities through consistent dealer visits supported by the OEM.
  • Construct and deliver presentations that improve the sales-process knowledge of OEM and dealership sales staff.
  • Prepare daily consultation recaps with defined action items for OEM and dealership executive personnel.
  • Serve as a sales and process consultant to OEM regional staff and dealers, partnering with them to achieve program and aligned digital goals.
  • Create and distribute support materials covering fundamentals and best practices.
  • Provide field support for regional meetings, presentations, and seminars.
  • Train personnel to use reporting tools, applying adult learning methodologies.
  • Analyze the dealership sales landscape and consult with senior regional/area and dealership personnel on strategy, tactics, roles, and responsibilities.
  • Drive consistent adoption and utilization of retailers’ existing technologies.

Benefits

  • Paid holidays
  • Generous paid time off (PTO)
  • Other employee perks
  • Great benefits (specific benefits summary linked in the posting)
  • Competitive compensation
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