Dealer Sales & Process Consultant - Iowa

Shift Digital•Des Moines, IA

About The Position

The Dealer Sales & Process Consultant supports automotive OEMs and dealerships by providing sales-process consultations that improve dealership sales performance. The role works with dealership management, BDC directors, internet managers, marketing managers, and OEM regional staff to identify opportunities, offer recommendations, and promote the adoption and effective use of existing technologies. The position includes consistent dealership visits and extensive travel in the Midwest, supported by the OEM. The consultant advises on areas including SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business-model optimization, and lead-response handling. The role also develops and delivers presentations, training, and support materials for OEM and dealership personnel, and provides consultation recaps with action items for dealership and OEM leaders.

Requirements

Ability to communicate effectively and professionally in writing and orally.
Ability to conduct discovery, observe processes, and generate recommendations.
Experience selling cars and ability to explain the road to the sale, or relevant vendor experience calling on decision-makers for variable-operations SaaS.
Familiarity with fundamental CRM principles.
Ability to motivate others and mentor their success.
The position requires extensive travel in the Midwest.

Nice To Haves

Experience as a vendor calling on decision-makers for variable-operations SaaS, including a 50% farming responsibility.
Ability to cross-train on agnostic solutions, including process and business-model insights.
Experience constructing and delivering presentations, training personnel, and creating support materials.

Responsibilities

Conduct sales-process consultations with dealership management, BDC directors, internet managers, marketing managers, and OEM regional staff.
Educate dealerships and the OEM field network about sales and process opportunities through consistent, OEM-supported dealer visits.
Construct and deliver presentations to improve OEM and dealership sales staff knowledge of dealer sales processes.
Generate daily consultation recaps with defined action items for OEM and dealership executive personnel.
Serve as a sales and process consultant to OEM regional staff and dealers, helping them achieve program and digital goals.
Create and distribute support materials covering fundamentals and best practices.
Provide field support for regional meetings, presentations, and seminars.
Train personnel to use reporting tools, applying adult learning methodologies.
Analyze dealership sales conditions and consult with senior regional, area, and dealership personnel on strategy, tactics, roles, and responsibilities.
Encourage consistent adoption and use of retailers’ existing technologies.
Consult on digital marketing and sales topics including SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business-model optimization, and lead-response handling.