Dealer Sales & Process Consultant - Chicago

Shift Digital

6d•$95,000 - $105,000

About The Position

Shift Digital is hiring a Dealer Sales & Process Consultant to work with leading automotive OEMs and support dealership sales processes. The consultant partners with dealership management, BDC directors, internet managers, marketing managers, OEM regional staff, and dealers to identify opportunities and improve dealership sales performance. Areas of consultation include SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling. The role educates dealers and the OEM field network about sales and process opportunities through consistent, OEM-supported dealer visits. The consultant analyzes dealership sales conditions, advises senior regional and dealership personnel on strategy and operations, promotes adoption of existing technologies, and provides training, presentations, support materials, and consultation recaps with action items. The position requires extensive travel in the Midwest. Shift Digital, established in 2008, provides digital marketing program optimization and solutions that help national brands and local dealerships measure, manage, and improve digital marketing and sales initiatives. The company is expanding its automotive brand work across North America. This is a full-time position. The posting lists an estimated salary range of $95,000–$105,000 for residents of New York City, Colorado, Nevada, California, and Washington. Compensation may vary based on factors including skill set, location, experience, licenses, certifications, and business needs. Benefits include paid holidays, generous paid time off, and other employee perks; a benefits summary is linked in the posting.

Requirements

Professional and effective oral and written communication skills.
Ability to conduct discovery and observation and generate recommendations.
Extensive travel in the Midwest.
If applying based on automotive retail experience: experience selling cars, ability to articulate the road to the sale, familiarity with fundamental CRM principles, effectiveness as a motivator, and interest in mentoring others.
If applying based on vendor experience: experience calling on decision-makers for variable-operations SaaS, with a 50% farming responsibility, and ability to cross-train on vendor-agnostic solutions, process, and business-model insights.

Nice To Haves

Automotive dealership sales experience and ability to explain the road to the sale.
Familiarity with fundamental CRM principles.
Experience motivating and mentoring others.
Vendor experience calling on decision-makers for variable-operations SaaS, including a 50% farming responsibility.
Ability to cross-train on vendor-agnostic solutions and provide process and business-model insights.

Responsibilities

Consult with dealerships on sales processes and opportunities to improve dealership sales performance.
Work with dealership management, BDC directors, internet managers, marketing managers, OEM regional staff, and dealers.
Advise on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling.
Educate dealers and the OEM field network on sales and process opportunities through consistent dealer visits.
Construct and deliver presentations that improve the sales-process knowledge of OEM and dealership sales staff.
Generate daily consultation recaps with defined action items for OEM and dealership executive personnel.
Serve as a sales and process consultant to OEM regional staff and dealers, supporting program and aligned digital goals.
Create and distribute support materials covering fundamentals and best practices.
Provide field support for regional meetings, presentations, and seminars.
Train personnel to use reporting tools, applying adult-learning methodologies.
Analyze dealership sales conditions and consult senior regional, area, and dealership personnel on strategy, tactics, roles, and responsibilities.
Drive consistent adoption and use of retailers’ existing technologies.