Dealer Sales & Process Consultant - Portland

Shift Digital•Portland, OR

12d

About The Position

The Dealer Sales & Process Consultant works with leading automotive original equipment manufacturers (OEMs) to support dealership sales processes. The consultant works with dealership management, BDC directors, internet managers, marketing managers, OEM regional staff, and dealers to identify sales and process opportunities, improve dealership sales performance, and support digital goals. The role includes consulting on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling. Consultants make consistent dealership visits supported by the OEM and provide education to dealers and the OEM field network. The position involves creating and delivering presentations, documenting consultations and action items, developing support materials, training personnel on reporting tools, analyzing dealership sales practices, and promoting adoption of existing technologies. Extensive travel is required in the Pacific Northwest. This is a full-time position with Shift Digital.

Requirements

Effective oral and written communication skills.
Ability to conduct discovery, observe processes, and generate recommendations.
Ability to articulate the automotive dealer sales process; familiarity with the road to the sale and fundamental CRM principles is relevant.
Ability to motivate and mentor others toward success.
Ability to construct and perform presentations.
Ability to analyze dealership sales practices and consult with senior personnel.
Willingness to travel extensively in the Pacific Northwest.

Nice To Haves

Experience selling cars.
Experience as a vendor calling on decision makers for variable-operations SaaS, including a 50% farming responsibility.
Ability to cross-train on agnostic solutions, including process and business model insights.
Experience with dealership sales process consulting and automotive digital solutions.

Responsibilities

Consult with dealership management, BDC directors, internet managers, and marketing managers to enhance dealership sales processes.
Advise on SEO/SEM, reputation management, website user experience, digital retailing, CRM configuration and reporting, business model optimization, and lead response handling.
Educate dealers and the OEM field network about sales and process opportunities through consistent dealer visits.
Construct and deliver presentations that improve OEM and dealership sales staff acumen in the dealer sales process.
Generate daily consultation recaps with defined action items for OEM and dealership executive personnel.
Serve as a sales and process consultant to OEM regional staff and dealers, partnering with them to achieve program and aligned digital goals.
Create and disseminate materials covering fundamentals and best practices.
Provide field support for regional meetings, presentations, and seminars.
Train personnel to use reporting tools using adult learning methodologies.
Analyze the dealership sales landscape and consult senior regional/area and dealership personnel on strategy, tactics, roles, and responsibilities.
Drive consistent adoption and utilization of retailers’ existing technologies.