DC Warehouse Supervisor

BJ's Wholesale Club • Commercial Point, OH

1d • $58,000 • Onsite

About The Position

The DC Warehouse Supervisor oversees one or more assigned distribution center operational areas to ensure merchandise moves safely, efficiently, accurately, and on time. Depending on operational needs and shift assignment, areas may include inbound receiving, unloading, put-away, replenishment, storage, order fulfillment, cross-dock operations, inventory management, yard coordination, or shipping execution. Supervisors may rotate among areas over time, but are typically responsible for a designated area during their shift.

The role operates in ambient, semi-automated or automated, and perishable environments, including temperature-controlled areas and operations subject to applicable regulatory requirements. The Supervisor sets priorities, allocates labor and resources, monitors performance, addresses operational and employee issues, and escalates significant concerns to the Warehouse Manager. The position provides direction and oversight to Warehouse Leads and frontline Team Members, with accountability for safety, quality, compliance, labor execution, performance, inventory accuracy, service, productivity, and cost outcomes.

Requirements

• High school diploma or GED required.
• 2–4 years of warehouse, distribution, logistics, retail, or related operational experience, including experience in a high-volume distribution environment.
• Demonstrated experience leading frontline teams and coordinating warehouse operations in a fast-paced environment.
• Working knowledge of warehouse operations, inventory control, product flow, labor utilization, and distribution processes.
• Strong analytical, problem-solving, planning, and organizational skills.
• Ability to analyze operational data and performance metrics, identify root causes, and develop action plans.
• Strong communication and interpersonal skills, including the ability to provide direction, coaching, feedback, and counseling.
• Ability to manage competing priorities and make decisions in a fast-paced operational environment.
• Proficiency in Microsoft Office Suite and general computer applications.
• Ability to learn and effectively use WMS applications, headset-directed selection systems, and other warehouse technology.
• Strong attention to detail and commitment to operational accuracy.
• Ability to work flexible schedules, including nights, weekends, holidays, and extended hours as business needs require.
• Ability to occasionally lift up to 50 lbs., with assistance for heavier lifting as required.
• Ability to stand, walk, bend, reach, squat, and twist for up to 10–12 hours and move frequently across warehouse hard surfaces.
• Ability to perform sustained physical activity and endurance in a fast-paced environment.
• Ability to safely operate or work around applicable warehouse equipment after required training.
• Must comply with PPE requirements for the assigned building or work area.
• Must comply with company policies, procedures, safety standards, and applicable regulatory requirements.

Nice To Haves

• College coursework, technical education, or comparable business experience.
• Supervisory, lead, or team leadership experience in a warehouse or distribution environment.
• Experience in ambient, automated, cross-dock, or perishable distribution environments.
• Working knowledge of Warehouse Management Systems (WMS); familiarity with warehouse automation systems.
• Experience operating or working around Material Handling Equipment (MHE).
• Knowledge of OSHA requirements; familiarity with GMP, SQF, HACCP, COOL, and food safety practices.

Responsibilities

• Maintain a safe, organized, compliant, high-performance work environment in assigned operational areas.
• Ensure compliance with applicable safety, regulatory, food safety, and operational standards, including OSHA, GMP, SQF, HACCP, and COOL.
• Manage daily operations in assigned areas, which may include receiving, unloading, put-away, storage, replenishment, cross-dock flow, picking, pallet operations, yard movement, inventory management, or shipping execution.
• Set daily priorities and allocate labor and resources to meet workload, service, and business requirements.
• Direct and monitor operational plans to ensure merchandise flows accurately, efficiently, and on time.
• Hold Warehouse Leads and frontline Team Members accountable for productivity, quality, safety, attendance, and operational expectations.
• Monitor staffing, attendance, labor utilization, productivity, and workload; adjust assignments and resources as needed.
• Ensure appropriate merchandise handling, staging, verification, and movement to reduce damage, inventory loss, and shrink.
• Monitor inventory practices such as FIFO/FEFO rotation, quality control, pallet identification, location accuracy, and discrepancy resolution, as applicable.
• Ensure receiving and shipping processes are properly executed, documented, verified, and audit-ready, in accordance with company and vendor requirements.
• Oversee inbound and outbound product flow, including cross-dock and high-velocity movement when assigned, to maximize throughput and minimize delays and dwell time.
• Maintain and document product quality and temperature requirements in perishable operations.
• Monitor daily and weekly KPIs and other applicable measures, including APT, utilization, productivity, quality, safety, and inventory accuracy.
• Analyze performance, identify gaps and root causes, and implement corrective actions with the Warehouse Manager and stakeholders.
• Troubleshoot and resolve issues affecting throughput, service, quality, inventory accuracy, or safety; escalate significant issues to the Warehouse Manager.
• Ensure accurate, timely operational documentation, WMS transactions, exception reports, checklists, logs, audits, and other required records.
• Ensure effective use and performance of WMS, warehouse automation systems, and material handling equipment.
• Partner with Quality, Food Safety, Loss Prevention, Inventory Control, Transportation, Maintenance, Human Resources, and other teams to support reliability and compliance.
• Support and implement continuous improvement initiatives to improve safety, quality, productivity, service, inventory accuracy, and cost performance.
• Keep emergency procedures, emergency contact information, and other required operational and building information current and accessible.
• Perform additional duties and provide cross-functional operational support as needed.
• Lead, coach, train, mentor, and develop Warehouse Leads and frontline Team Members to achieve department goals.
• Set clear performance expectations and address safety, quality, productivity, attendance, and policy compliance.
• Provide timely feedback and coaching and address performance concerns in accordance with company policies.
• Conduct or support performance evaluations, corrective actions, recognition, and other performance-management activities.
• Apply company policies, procedures, and performance standards consistently and fairly.
• Hold team meetings, shift huddles, and one-on-one interactions to communicate priorities, expectations, results, and operational updates.
• Partner with Human Resources on staffing, onboarding, retention, employee relations, performance management, and corrective actions as appropriate.
• Participate in interviewing, selection, onboarding, training, and development of Team Members and Warehouse Leads.
• Monitor attendance and timekeeping and ensure timekeeping corrections, PTO requests, and other documentation are completed accurately and on time.
• Identify development and cross-training opportunities to strengthen operational flexibility and team capability.
• Provide the Warehouse Manager input regarding staffing, performance, development, promotions, and other employment decisions.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan allowing eligible participants to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED