Day Program Manager

Sevita•Hayward, CA

About The Position

The Day Program Manager manages services and operations for a designated program or programs. The role oversees direct supports, person-centered planning, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, finances, and the physical environment. The manager is responsible for the program’s financial performance, including billing, staff budgets, and purchase approvals, and oversees the maintenance and cleanliness of program facilities and vehicles. The position supervises direct or indirect program staff, including scheduling, orientation, training, performance evaluations, and recommendations or decisions related to employment actions. It also oversees program planning and service delivery, documentation and licensing compliance, individual rights and assets, incident response, health care and medication systems, dietary planning, and relationships with individuals, families, case managers, and other stakeholders. This is a temporary position with stated compensation of $58,240 per year, salary plus overtime. Travel is required as needed. Physical requirements are classified as Medium Work, involving exertion of up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

A bachelor’s degree and two to three years of related experience in the Human Services Industry are preferred.
An equivalent combination of education and experience that provides proficiency in the responsibilities may be substituted for the stated education and experience.
Meet other education and experience requirements imposed by applicable regulations.
Current driver’s license, car registration, and auto insurance if driving on behalf of the company or transporting individuals receiving services.
Licensure as required by the state.
Medication Management Certificate, obtained through completion of company-provided training.
Mandatory Reporter Certificate, obtained through completion of company-provided training.
Other training and/or certification as required by state requirements or service line.
Travel as needed.
Ability to meet the physical demands of Medium Work: exert up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly to move objects.

Nice To Haves

Bachelor’s degree and two to three years of related Human Services Industry experience are preferred.

Responsibilities

Oversee recruitment, interviewing, hiring, retention, training, scheduling, records, and management of program employees.
Organize on-site orientation and training, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional meetings.
Design and monitor staff schedules to ensure shift coverage and minimize overtime.
Conduct or approve performance evaluations, coach employees, address conduct, and participate in discipline and termination decisions.
Oversee employee safety, workers’ compensation compliance, safety training, and return-to-work assistance.
Manage program planning and monitor delivery of consistent, engaging, relevant services and supports.
Write and approve individual program plans as appropriate and train staff in their implementation across shifts.
Audit individual records and program documentation for accuracy and completion.
Conduct progress meetings and reviews and provide or approve written progress reviews.
Oversee licensing and regulatory compliance, timely program documentation, implementation of the Network compliance plan, and individual rights.
Oversee the safe and accurate management of individuals’ funds and property, including reviewing and auditing financial accounts as applicable.
Maintain professional relationships and regular communication with individuals, families, case managers, and other stakeholders; serve as their point of contact and implement satisfaction improvement plans.
Implement strategies to prevent serious incidents, address safety concerns, review incidents, direct responses, and ensure incident reporting and submission.
Oversee individual health care, illness-prevention strategies, and health care documentation while individuals are in the program’s care.
Oversee medication administration, documentation, security, and staff certification or training.
Approve medical supply and equipment purchases and ensure employees are trained in their proper use.
Monitor food service for consistency with dietary plans, regulatory compliance, special needs, occasions, and individual choice.
Manage program finances, including purchasing, invoices, billing documentation, utilization, staffing hours, and census growth.
Approve food, supply, and equipment purchases; review invoices and attest to credit card statements in accordance with company policy.
Oversee census and attendance documentation for accurate billing and monitor authorized versus delivered services.
Monitor staffing hours for budget compliance and maximize census, average daily attendance, and utilization.
Oversee maintenance, cleanliness, and safety of program facilities and vehicles.
Ensure vehicles are maintained, clean, and safe; implement training for safe vehicle operation and address transportation safety concerns.
Maintain safe, clean, and appropriate program environments and ensure facilities, furnishings, and equipment are in good repair and meet regulatory standards.
Attend additional meetings as needed and perform other related duties as required.