Day Program Manager

Sevita•Denton, TX

1d•Onsite

About The Position

The Day Program Manager oversees services and operations for an assigned day program or programs. The role manages direct supports, person-centered planning, health care, advocacy, stakeholder relationships, regulatory compliance, staffing and training, finances, and the maintenance of program facilities and vehicles. The manager supervises program staff and is responsible for monitoring service quality, safety, documentation, budgets, billing, and utilization.

Requirements

A bachelor's degree and two to three years of related experience in the Human Services Industry are preferred; an equivalent combination of education and experience may be substituted.
Other education and experience as required by applicable regulations.
Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services.
Licensure as required by state.
Medication Management Certificate, obtained through completion of company-provided training.
Mandatory Reporter Certificate, obtained through completion of company-provided training.
Other training and/or certification as required by state requirements or service line.
Ability to travel as needed.
Ability to perform medium work: exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.

Nice To Haves

Bachelor's degree and two to three years of related experience in the Human Services Industry.

Responsibilities

Oversee staff recruitment, hiring, retention, training, scheduling, performance evaluations, coaching, discipline, termination, recordkeeping, and employee safety.
Organize on-site orientation and training, monitor training compliance, conduct monthly staff meetings, and attend regional meetings.
Develop and monitor staff schedules to ensure coverage and minimize overtime.
Manage program planning and service delivery, including writing and approving individual program plans as appropriate and supporting staff in implementing them across shifts.
Audit individual records and program documentation for accuracy and completion.
Conduct progress meetings and reviews, and provide or approve written progress reviews.
Oversee licensing and regulatory compliance, documentation, individual rights, and implementation of the Network compliance plan.
Oversee the management and safeguarding of individuals’ funds and property, including auditing financial accounts when applicable.
Maintain professional relationships and regular communication with individuals, families, case managers, and other stakeholders; serve as their point of contact and implement satisfaction improvement plans.
Review incidents, direct responses, ensure timely reporting, submit incident reports, and implement strategies to prevent or reduce incidents.
Oversee individual health care, health care documentation, medication administration and records, medication security, and employee medication-administration training or certification.
Approve medical supply and equipment purchases and ensure employees are trained in their proper use.
Monitor food services for compliance with dietary plans and regulations while considering special needs, occasions, and individual choice.
Manage program financial performance, including purchases, invoices, company credit card statements, billing documentation, utilization, and staffing budgets.
Monitor census, attendance, authorization and service utilization, and work to maximize census and average daily attendance.
Oversee facility and vehicle maintenance, cleanliness, safety, preventive maintenance, and regulatory compliance.
Implement training for safe operation and maintenance of company-owned vehicles and address known transportation safety concerns.
Travel as needed, attend additional meetings as needed, and perform other related duties and activities as required.