Program Manager - Day Treatment

Alexander Youth Network•Winston Salem, NC

About The Position

The Program Manager oversees the Day Treatment Department, supporting and implementing directives and priorities established by the Executive Director and Senior Management Team. The role ensures that treatment and operations align with leadership goals, agency policies, and individual person-centered plans. The Program Manager represents agency leadership across all hours of operation and directs, coordinates, and evaluates program activities delivered through staff interventions, while participating in the development and implementation of services. The Program Manager prepares daily schedules and coordinates activities to maintain required staff-to-client ratios, the clinical model of care, and service quality. The role ensures person-centered plans are developed, appropriate, and implemented, and coordinates admissions and discharges with external professionals and community resources. Following restraints or seclusions, the Program Manager conducts debriefings with involved staff and completes supervision logs and debriefing forms. A supervisor must be available between 8:00 a.m. and 6:00 p.m., with first-responder coverage available 24 hours a day, 365 days a year. A full job description can be provided to interested and qualified candidates.

Requirements

Meet the requirements for a Qualified Professional (QP).
At least 2 years of experience in child/adolescent mental health or substance abuse treatment services.
Proficiency in Microsoft Office applications.
Valid driver's license.

Responsibilities

Support and implement directives and priorities set by the Executive Director and Senior Management Team.
Ensure employees deliver treatment and conduct operations consistent with leadership directives, agency policies, and individual person-centered plans.
Represent agency leadership and coordinate and evaluate program operations and staff activity-based interventions.
Participate in developing and implementing services.
Prepare daily schedules and coordinate activities to ensure required ratios, adherence to the clinical model of care, and quality of service.
Ensure person-centered plans are developed, appropriate, and implemented.
Coordinate admissions and discharges with external professionals and community resources.
Conduct staff debriefings following restraints or seclusions and complete supervision logs and debriefing forms.
Ensure supervisor availability between 8:00 a.m. and 6:00 p.m. and first-responder coverage 24 hours a day, 365 days a year.