Data Specialist

Goodwill Industries of New Mexico•Albuquerque, NM

About The Position

Goodwill Industries of New Mexico is seeking an HMIS Data Specialist to support its Supportive Services for Veteran Families Program, which helps low-income veterans meet their housing needs. This role collects, verifies, enters, tracks, and reports program data using HMIS and other required software systems, while coordinating with program managers and case managers to support complete and accurate records and program monitoring. The position is not a caregiver role and does not provide direct care. The position starts at $16.25 per hour and is scheduled for 38 hours per week. The employee must maintain confidentiality, comply with HIPAA and CARF standards, and pass a credit and criminal background check and a drug test. The role involves regular computer and office work, with occasional lifting or moving of items up to 25 pounds and possible occasional exposure to outdoor weather.

Requirements

High school diploma or GED.
Two years of administrative and data entry experience, or an equivalent combination of education and experience.
Ability to pass a credit and criminal background check and a drug test.
Knowledge of organizational practices, policies, and procedures, including safety policies and procedures.
Knowledge of business English, spelling, grammar, punctuation, basic arithmetic, data entry, computer software, document retention, and office functions and procedures.
Skill in using word-processing, spreadsheet, and database software in a Windows environment.
Excellent customer service skills and ability to read, write, and understand English.
Ability to follow verbal and written instructions and enter information quickly and accurately with attention to detail.
Ability to gather data, compile information, prepare reports, verify data input, and correct errors.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
Ability to work extended hours and various work schedules.
Ability to maintain confidentiality, work independently, manage time, handle multiple tasks, and meet deadlines.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Follow Goodwill attendance and punctuality policies and provide excellent customer service.
Collect and verify program information and follow up to obtain missing information before entering it into data tracking systems.
Use HMIS to capture required information and upload data daily.
Prepare program reports for monthly and quarterly reporting requirements and local project management needs.
Upload HMIS data to the VA Repository monthly or as otherwise required by the VA.
Participate in software and database training to maintain knowledge and proficiency.
Coordinate with program managers from departments using HMIS to establish data-submission processes.
Receive and file associated paperwork appropriately.
Cross-reference data for accuracy and completeness, identify problems in source documents, and notify the program manager and appropriate case manager.
Input and retrieve alphabetical and numerical information in prescribed formats using computer software.
Create, maintain, and purge specified files and logs, and make corrections, modifications, and updates as appropriate.
Provide data tracking, program monitoring, and program reports.
Perform data entry, verification, tracking, and reporting in other required data tracking systems.
Ensure HIPAA compliance and maintain CARF standards in areas of responsibility.
Implement CARF standards in programs and follow professional ethics as set out in the Code of Conduct/Business Ethics policy.
Maintain confidentiality of privileged information.
Perform other related duties as assigned.