About The Position

NFP, an Aon company, is hiring a part-time Data Processor to enter and review confidential protected health information (PHI) about accidents and resident incidents in senior living communities. The role uses the company’s proprietary ERMA software and established protocols to assess and document incident risk levels. Training on systems and protocols is provided. This is a long-term, remote position averaging 15–30 hours per week. The group handles incident reporting seven days a week, and the employee can define their schedule and workdays while meeting minimum weekly hours and accommodating maximum hours based on business needs. The role requires a private, secure workspace and reliable high-speed internet/Wi-Fi for accessing company systems and participating in video meetings. A company laptop will be provided. The position requires accurate, complete data entry, consistent quality review, and the ability to manage varying workloads and time-sensitive deliverables. The base salary is up to $16 per hour; the actual offer depends on factors including experience, credentials, education, certifications, skills, scope, and geographic location. Part-time employees are not eligible for company-sponsored benefits.

Requirements

  • High school diploma or GED.
  • Some corporate work experience or related business education or training.
  • Strong attention to detail and ability to maintain data integrity.
  • Excellent data-entry, organizational, time-management, and priority-management skills.
  • Ability to meet hourly production requirements while maintaining accuracy.
  • Good written and verbal communication skills.
  • Confidence in making sound independent decisions.
  • Ability to interact successfully with diverse collaborators.
  • Team-oriented and adaptable to mentoring and continual learning.
  • Solid analytical and problem-solving skills.
  • Ability to work remotely with a private, secure workspace and reliable high-speed internet/Wi-Fi.
  • Ability to meet minimum weekly hours and accommodate maximum hours based on business needs.

Nice To Haves

  • Administrative, clerical, customer service, or data-input experience.
  • Additional education or training.
  • Proficiency in the Microsoft Office suite and client management systems.
  • Proficiency in Excel.

Responsibilities

  • Enter confidential PHI related to resident incidents into the ERMA system accurately and completely.
  • Review incident details and apply company protocols to assess and document risk levels consistently.
  • Meet or exceed hourly production standards while maintaining accuracy and data quality.
  • Review incident entries for errors, omissions, and inconsistencies and correct them promptly.
  • Maintain complete, correctly categorized records aligned with internal guidelines.
  • Communicate with internal teams to resolve missing, unclear, or incomplete information.
  • Follow confidentiality, privacy, and security standards when handling sensitive health information.
  • Manage time and workload independently in a remote environment and meet performance expectations.
  • Maintain a private workspace, secure company equipment and correspondence, maintain high-speed internet, remain responsive online, and minimize personal interruptions during work shifts.
  • Assist with related duties, audits, and special projects as assigned.
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