Data Exchange Engineer

Ford Motor Company • Dearborn, MI

6h • $99,600 - $166,600

About The Position

Ford is seeking an experienced Data Exchange Engineer to design, build, operate, and continuously improve secure data-integration solutions across its global partner ecosystem. The role manages the full lifecycle of Axway B2Bi software and develops end-to-end partner integrations that support high availability, data integrity, security, and operational resilience. The engineer works with a global team and cross-functional business and technology partners to modernize user experiences, optimize operations, reduce manual effort, and deliver dependable enterprise data-exchange capabilities.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Engineering, or a related technical discipline; equivalent relevant experience may be considered.
• 5+ years of hands-on experience installing, configuring, maintaining, and supporting Axway B2Bi solutions within an enterprise environment.
• 5+ years of experience designing and supporting B2B partner integrations using data-exchange protocols and technologies.
• Experience working with high-availability, production-critical platforms in a large, global enterprise environment.
• Experience collaborating with business partners, external trading partners, infrastructure teams, cybersecurity teams, and application-delivery organizations.
• Strong analytical, troubleshooting, problem-solving, documentation, communication, and stakeholder-management skills.
• Ability to work independently and effectively as part of a diverse, global, cross-functional team.
• Hands-on experience with Axway B2Bi installation, configuration, multi-node architecture, environment tuning, patching, upgrades, and production support.
• Experience designing partner integrations using SFTP, OFTP2, AS2, ALE, web services, and comparable B2B integration protocols.
• Advanced UNIX/Linux administration skills and working knowledge of Windows Server administration.
• Strong SQL skills and experience using SQL Server, Oracle, or comparable relational databases for troubleshooting, reporting, and operational analysis.
• Experience with IBM MQ Series or similar message-queuing and middleware technologies.
• Proficiency in Python and shell scripting for automation, operational tooling, integration support, and system-administration tasks.
• Understanding of enterprise security principles, including secure file transfer, authentication, authorization, encryption, certificate management, access controls, and data protection.
• Experience with monitoring, alerting, incident management, change management, performance analysis, and operational support practices.
• Ability to diagnose and resolve complex integration, infrastructure, middleware, and data-transfer issues.

Nice To Haves

• Experience with enterprise managed-file-transfer, electronic data interchange, API integration, or partner-onboarding platforms.
• Familiarity with cloud platforms, cloud-native integration patterns, containers, or hybrid-infrastructure environments.
• Experience with DevOps practices, automated deployment pipelines, infrastructure automation, Git-based version control, or configuration management.
• Experience supporting global supply chain, manufacturing, dealer, logistics, procurement, finance, or other business-critical enterprise data flows.
• Familiarity with observability platforms, automated operational dashboards, and service-level reporting.
• Experience working in Agile delivery environments and participating in iterative product or platform modernization initiatives.
• Experience improving legacy integration platforms through automation, standardization, migration, and operational-excellence initiatives.

Responsibilities

• Lead the full lifecycle management of Axway B2Bi software, including installation, configuration, multi-node deployment, environment tuning, upgrades, patching, and operational support.
• Design, develop, implement, and support end-to-end B2B integration workflows between Ford and its global partner ecosystem.
• Configure and support partner integrations using SFTP, OFTP2, AS2, ALE, web services, and related secure data-exchange technologies.
• Ensure integration solutions meet requirements for high availability, data integrity, performance, scalability, security, recoverability, and operational continuity.
• Partner with business teams, application teams, external partners, security teams, infrastructure teams, and operations teams to gather requirements and deliver reliable integration solutions.
• Troubleshoot complex integration, connectivity, infrastructure, file-transfer, middleware, database, and application issues.
• Perform root-cause analysis for production incidents and implement long-term corrective and preventative actions.
• Develop automated monitoring, alerting, health checks, and operational-reporting solutions to improve system uptime and reduce manual intervention.
• Use Python and shell scripting to automate routine administrative tasks, support operational processes, improve system functionality, and increase engineering efficiency.
• Administer and support UNIX/Linux and Windows Server environments that host or enable enterprise data-exchange platforms.
• Use SQL Server, Oracle, or similar database technologies to troubleshoot issues, analyze operational data, develop reports, and support platform performance.
• Support message-queuing capabilities using IBM MQ Series or comparable messaging and middleware technologies.
• Participate in technical design reviews, platform architecture discussions, change planning, release activities, and operational-readiness assessments.
• Maintain technical documentation, including integration specifications, partner onboarding procedures, runbooks, support processes, configuration records, and recovery plans.
• Apply secure software-development, access-control, data-protection, and enterprise cybersecurity practices to integration solutions.
• Identify and execute opportunities to improve processes, standardize delivery practices, strengthen platform resilience, and enhance the customer and partner experience.
• Contribute to a collaborative global engineering culture through knowledge sharing, peer reviews, mentoring, continuous learning, and communication.

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level