Data Center Repair Technician

EOS•New Albany, OH
•Onsite

About The Position

EOS IT Solutions is seeking a Senior Data Center Repair Technician to join its infrastructure engineering team. The role focuses on physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. It involves local travel to multiple sites to support Data Center Infrastructure and Cloud operations. The technician performs hardware repairs, inspections, maintenance, inventory management, physical-layer troubleshooting, and hardware installations. The role also requires coordinating with technical teams to minimize downtime, documenting repair work, and participating in emergency response for urgent hardware issues.

Requirements

  • Technical diploma or certification in electronics, computer hardware, or a related field.
  • Proven experience repairing and maintaining IT and network hardware in a data center environment.
  • Strong organizational skills and ability to manage and prioritize multiple tasks.
  • Excellent problem-solving skills and ability to perform in a fast-paced environment.
  • Valid driver’s license.
  • Ability to meet the physical requirements of the job, including lifting equipment up to 50 pounds.

Nice To Haves

  • Familiarity with Cisco, Juniper, and Arista hardware and x86 servers is highly preferred.

Responsibilities

  • Repair and replace defective data center hardware components, including power supplies, fans, and network cards.
  • Manage hardware components throughout their lifecycle, from installation and troubleshooting to decommissioning and recycling.
  • Conduct physical inspections and routine maintenance of data center equipment.
  • Manage spare-parts and hardware inventory to ensure availability for repairs and upgrades.
  • Coordinate hardware replacement activities with technical teams to minimize downtime.
  • Document repairs, maintain maintenance logs, and update system configurations as needed.
  • Perform basic physical-layer troubleshooting, including cable and port testing.
  • Support new hardware installations and the physical setup of network and server infrastructure.
  • Participate in emergency response teams to address urgent hardware issues.
  • Travel locally to multiple sites to support Data Center Infrastructure and Cloud operations.

Benefits

  • Health insurance starting the first of the month after the start date.
  • Vision insurance starting the first of the month after the start date.
  • Dental insurance starting the first of the month after the start date.
  • 10 days of paid time off annually.
  • Occasional overtime and bonus opportunities.
  • 12 paid holidays.
  • 6 sick days, available after 90 days of employment.
  • 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.
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